I spent three nights in London last week with a friend, and we had chosen the Sloane Square over several competing hotels -- namely the Firmdale hotels, The Rockwell, The Pelham, etc. We liked the location, the proximity to restaurants and bars, and the hotel's apparent charm. We booked a superior double and were very excited about our upcoming stay.
Suffice to say, we were immediately disappointed upon entering our room, number 326. It may...
more
We are a Four Star Hotel with thousands of satisfied customers (please see other honest reviews). We opened two years ago after an £8 million full refurbishment therefore the comments made regarding the tired looking bedroom and bathroom do not make any sense as they are all new and modern with Philip Stark design.
We would be happy to invite the reviewer back to the Sloane Square as we are confident about the quality of...