Just written a review for a competitor hotel nearby and there is no contest, this is by far the better hotel. Friendly reception desk, nice decor, great rooms it's difficult to find fault with this hotel! Had it not been for the food being average at best it would have earned a full five stars. The fact the hotel is... More

This hotel was excellent, the location was super and the staf was very nice very clientfriendly. Room was great, we had a room on the 6th floor and with a view on Kensington gardens. One of the hop on hop off bus (bleu line of big bus tour) stoped in front of our hotel! I can recommend this hotel to... More

I stayed at the Thistle Kensington Gardens for 6 nights in october 2011 , great service , great location ,4 minutes walk to Queensway and Bayswater underground tube , 94 bus into the city only 1 minute walk from the hotel , great breakfast with lots of choice , lots of restaurants down Queensway and a number of lovely English... More

It was one night stay and for that the hotel is perfect. We booked executive room so I thought it would be something special but it wasn't. However the room was clean and spacious. As bonuses we got 2 bottles of water and bathrobes. Staff (I've met only one young gentleman at the reception) was VERY nice and helpful =)... More

Great views of Hyde park. What seemed like a brand new bedroom, comfortable bed and Great shower. Hop off and on tour bus which stops right outside the door. Helpful concierge for a taxi in the evening. Fantastic service in the bar after the theatre and superb breakfast which we could eat at 11.30 as breakfast runs later on Sunday's... More

Our room was a little bit on the small side but we expected this after reading the reviews in tripadvisor, plus it was very nice, clean and modern so we were very happy. We requested a quiet room and we were on the top floor and away from the lifts so it was nice and quiet. We got an excellent... More

Staff are helpful,friendly & professional. Room furnishings and shower etc excellent. Spoilt by noise from I'll fitting windows and a constant hum from ? Heating duct. Breakfast good though proximity of a waitrose was a plus. Avoid 819. More

We have just returned from an overnight stay at the hotel. We had a lovely time and would certainly recommend the hotel and would stay again. Our room was on the 9th floor with a superb view of the gardens, we found there to be plenty of storage it was very clean and the bed was extremely comfortable. Breakfast was... More

It was my second time in this hotel and I must admit customer service is always excellent. As a customer you are treated with respect and nobody forgets the smile which is fantastic. Rooms are clean and beds - comfortable. If you are lucky, you may get a room over viewing Hyde Park. There were some minuses too. Unfortunately, it... More