The hotel recepton was very friendly and helpful and the reception area is very smart and clean. The room was small and the decor of the room and the corridors is very tired and really needs to be upgraded and first impressions on entering the room were disappointing. Once used to it, it was fne and was very clean. The... more

Stayed here for two nights at the begining of October with my boyfriend for his birthday. I chose the hotel because it was the cheapest yet the best reviews for a 3* hotel i could find. The room was an ok size, (at the end of the day your only sleeping in it) the sink was in the bedroom, and... more

We upgraded to stay in a Grove Room for a few nights but were very disappointed. The towels were stained and bathroom was small, and the 'quality' coffee and tea were basic. The bathrobes didn't match and overall the room was quite shabby and needed work. The bedhead was attached to the wall by two short screws that didn't hold... more

We stayed at Uni for 3 nights on our way to Europe after reading reviews on Trip Advisor. The staff on reception were very pleasant, however we were quite disappointed with the hotel overall. As we arrived about 8am in the morning, we had to store our bags until checkin time at 2pm - the luggage room can be accessed... more

The UMI Hotel in Bayswater is great. If you have any experience with a European three star hotel, then you will know exactly what you are getting with UMI - except just a bit better. It is clean, extremely close to 3 underground stops and several major bus lines (I cannot explain why any reviewer would complain about this -... more

We stayed here for 4 nights at a fabulous rate I found through the UK tourist website. I agree with a lot of what the others have said. The rooms are clean (staff seems very hardworking) but a lot of things are old and a little run down. Rooms are small and bathrooms are tiny but servicible. We did notice... more

We initially chose to stay at the UMI Hotel for convenience as it was the pickup and drop-off point for our tour group. We were slightly concerned after reading mixed reviews but were pleasantly surprised. We stayed on the 5th floor and both room and bathroom were much larger than we expected. We even had a mini walk-in wardrobe. Nice... more

we loved umi hotel, we stayed for 5 days, and we were so happy! very cute breakfast in the morning just simple yogurt, croissant, juice, coffee, tea, fruit. 4 options. very nice. the rooms were very clean- simple nice, hair dryer, soaps, flat screen tv, etc. was very close to train just a few blocks - we loved the area!... more

Room was very clean,bathroom small but well supplied with towels and soaps.Hotel is well located for the tube and shops and is close to Kensington gardens . Staff were pleasant and helpful.As a light sleeper i requested a quiet room and was duly given one looking onto Leinster square which ensured a good nights sleep.I would recommend this hotel to... more