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Palace Hotel


Hotel class 2.0 of 5
31 Great Cumberland Place, Marble Arch, London W1H 7TA, England
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Reviews you can trust

73% Do not recommend
2.0 of 5 stars 22 reviews
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By trip type
All (22)
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2 of 5 stars
Sussex
10 Dec 2009 | Trip type: Couples

Our room was rather small, in the basement, and very gloomy so we had to have the light on even during the day. The furniture was minimal. The only places to put clothes were in the wardrobe, which had a shelf and in the cupboard of the sole bedside cabinet; the drawer had been sealed and had a power point... more

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1 of 5 stars
Manchester
25 Nov 2009 | Trip type: Couples

DO NOT STAY IN THIS HOLE!! Don't know where to begin really. From the second I entered the building (which should be demolished, set on fire to cleanse it from impurities and then inspected by men wearing radiation suits for substances hazardous to health) I instantly felt dirty. The entire building smelt like curry. The reception and bell boy (who... more

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1 of 5 stars
sussex
18 Nov 2009 | Trip type: Business, Solo travel

Mould on walls, dirty bedlinen, damp, whole building smelt of curry, would not stay here again if you paid me. Certainly would not recommend it to anybody, should be condemmed. Totally disgusting. Staff were friendly though more

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1 of 5 stars
Scotland
11 Nov 2009 | Trip type: Business
1
person found this review helpful

I stayed at this 'hotel' in November. The negative reviews are all correct. Every bit of paintwork is dirty. There are holes in ceilings where there has obviously been water damage. Wallpaper is hanging off the walls. The heating system makes a lot of noise all night. I felt 'dirty' from the minute I was in the bedroom. I can't... more

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1 of 5 stars
Galway Ireland
11 Jul 2009 | Trip type: Couples

Do not stay here. i dont know what hotel these other people who said it was ok stayed in but this was a hell hole. I dont know where to start.the ceiling hed fallen in over the elevator on the fourth floor where we were staying.the roon wasnt much better.blood stains on one of the chairs,sperm stains on the bedspread,... more

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4 of 5 stars
Houston, Texas
29 Mar 2009 | Trip type: Business, Family

Most of the older historical hotels in London have cosmetic issues. We came here for the history and the theatre. I visited the Abbey every morning. It is right around the corner. I thought the hotel was charming and loved how close it was to Buckingham. Afternoon tea was served in the lobby and it was strong and good. Overall... more

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3 of 5 stars
malta
18 Mar 2009 | Trip type: Couples

we r not saying that this is one of the greatest hotels but this is what we expected for the money we paid, the thing which really disgusted me is the breakfast which seems it has been prepared a week before and the blankets are too old.. they don't seem to be dirty but if you are like me you... more

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1 of 5 stars
Limerick, Ireland
8 Feb 2009 | Trip type: Couples

DO NOT STAY HERE. it was completely disgusting. damp all over the walls, holes in the walls, room was dirty and full of dust & grime. carpets were ripped. it should be closed down due to health and safety reasons. couldnt even stay here. i ran out of it as soon as possible. absolutely disgusting. more

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4 of 5 stars
Ireland
4 Dec 2008 | Trip type: Family

I stayed here with my family for 2 nights. I was expecting the worse over reading the reviews of other people stays at this hotel but i was plesently surprised when i arrived at the hotel. I was delighted with the location of the hotel ,it is only a few minutes walk from oxford street which is the main shopping... more

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4 of 5 stars
Brussels,Belgium
14 Jul 2008 | Trip type: Friends getaway

We was at Palace 2 nights and we like it the location a lot! As we was reading this reviews before book it in octopustravel.com we was not exept anything amazing and for us was importand to location and that was perfect, everything was so near and actually we was surprise about the hotel itself, was really nice people who... more

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Palace Hotel Also Known As

  • Palace Hotel London
Address: 31 Great Cumberland Place, Marble Arch, London W1H 7TA, England