My husband, four-year old child, and mother stayed at here for three nights at the beginning of a tour of UK and Spain. Despite a disastrous first start (the chartered conveyance did not show up at the airport and subsequently had to wait for over an hour to get the ride into London, and the check-in clerk--a young, sullen girl--was... more

We normally stay at Four Seasons but decided to try the Rubens based on its outstanding location. So it was with great pleasure we discovered a level of service that was at the very least on par with the FS's. The staff was efficient, discreet and seemed to genuinely enjoy their work. We stayed in an Executive King and the... more

This hotel is in a great location. It is across the street from the Mews and only a short walk to Victoria Station, Buckingham Palace, restaurants and shops. We got the Get More For Your Stay option which included a huge, delicious breakfast every morning. We also tried the Masters dinning room for dinner. Our meal was very good and... more

Great location right next to Buckingham palace and within walking distance to all main tourist places and victoria station more

The Rubens at the Palace was truly a 4 star hotel. The service and the friendliness of the staff was exceptional. We stayed in an executive king room. They were able to split the king bed into twins. There was plenty of elbow room and the bath products were spa quality. I would highly recommend this hotel to anyone looking... more

This was our second visit to The Rubens as we had loved it so much last year. This year was again fabulous, but too noisy! This wasn't the fault of the hotel. We were in a room at the side of the hotel where there were road works , which ufortunatly woke us up very early! Last year we were... more

The location is what guided me to this hotel, close to Victoria Station, close to the theater district and walkable distance to Big Ben. Arrived early and they stored our luggage for us while we went to Kew Gardens. Received the London Telegraph newspaper each morning -- had 2 days of complimentary breakfast and they provided us an current convertor... more

I stopped here with work last night, and just want to say what a lovely hotel in London, a proper 4 star! Staff very friendly and efficient and breakfast a treat! Rooms are small, but nicely decorated and furnished, clean and comfortable. Rooms quiet for a London hotel, so I got a good nights sleep. Decor in lounge area lovely... more

This hotel knows the true meaning of "customer service" during our recent stay it couldn't be faulted. Beautiful room, because we stayed for 2 nights over a weekend our rate included breakfast (best I have ever had) both days and carvery dinner for 2 on one night! Highly recommend the Rubens! more