We stayed in this hotel for 2 nights and had no complaints.We had 2 rooms and both were tastefully decorated well equipped and clean. I would agree that the rooms are small but that is quite common in city centre hotels. Unless one intends to spend a lot of time in the room the space is adequate. In contrast the... more

I have stayed once before several years ago and the hotel felt opulent and a real treat, but this time it felt like a slightly faded impersonal in your face money making machine. It's got a good location, and the breakfast is immense. The room was tiny, and poky but very clean and quiet. more

I stayed here for two nights over a weekend with my partner and my parents. This hotel was perfect for us. The location is fantastic. Only two minutes walk to Great Portland St. tube station and five minutes walk to Regents Park Tube station. Oxford St. is a 15 minute walk or 5 minutes on the bus which you can... more

My wife and I stayed at this hotel on 7th Nov 2009 for the one night and it was very nice. We upgraded our room to a superior double and although the room was slightly on the small side, it was clean, tidy and what is to be expected when staying at a 4 star hotel. On Saturday night we... more

We booked this through lastminute.com and got a bit of a bargain. The hotel's website pointed out that the rooms have been soundproofed and having had problems with almost every hotel we've been in over the past months that was music to our ears. When we checked in, without our asking, the receptionist rejigged our booking as the room was... more

We stayed for one night - 31st October - as visiting the WestEnd. Booked a "secret location" through Lastminute.com and we were delighted with the hotel ( well, for what we saw of it as we only wanted a room) We had paid for a superior deluxe, but upgraded to The Level when we arrived and and got the most... more

It was OK. Just OK. There were highlights - the quirky lift system, the piped-in aromas, spaciousness, a good-sized bathroom, nice lobby... But the biggest downside were the awful (and I mean TERRIBLE!) pillows, the slow laborious check-in and out and the breakfast that tasted like soap or something. Yuk! I booked through 'secret rooms' on laterooms and it was... more

Booked Executive room. Great location. The special reception for executive rooms wasn't open, so booked in at front desk. The executive level bar was very nice but no music and no telly so not too inviting to stay for more than half an hour. The bar itself was very limited, wines, red, white and fizzy, and beer. Sodas and juices... more

My partner and I stayed here for one night whilst visiting friends in London. There were no queues to check-in; the lifts however are a bit odd as you select your floor prior to getting into the lift, and only have an open/close door button in the lift! The lobby and restaurant are bright and airy; the bar, bedrooms and... more