It was OK. Just OK. There were highlights - the quirky lift system, the piped-in aromas, spaciousness, a good-sized bathroom, nice lobby... But the biggest downside were the awful (and I mean TERRIBLE!) pillows, the slow laborious check-in and out and the breakfast that tasted like soap or something. Yuk! I booked through 'secret rooms' on laterooms and it was... more

Booked Executive room. Great location. The special reception for executive rooms wasn't open, so booked in at front desk. The executive level bar was very nice but no music and no telly so not too inviting to stay for more than half an hour. The bar itself was very limited, wines, red, white and fizzy, and beer. Sodas and juices... more

My partner and I stayed here for one night whilst visiting friends in London. There were no queues to check-in; the lifts however are a bit odd as you select your floor prior to getting into the lift, and only have an open/close door button in the lift! The lobby and restaurant are bright and airy; the bar, bedrooms and... more

The hotel location is very good, just few steps from 2 tube stations and close to the Madame Thussaud´s or London ZOO. We booked the hotel without breakfast - paying more than 20 pounds per person seems rather ridiculous. The check out was very slow, room safe did not work and also the key cards had to be replaced twice... more

As a regular guest I can say a lot of things about this hotel,but this stay has been for sure our last one. We booked a deluxe room as usual. Upon check in,it took two ladies to find our reservation and an unbelivable long time,we were very tired. Finding our reservation was just a matter of switching screens between hotel... more

Superior Room was large and comfortable, Efficient lift system, Great breakfast more

The hotel is around 10 minutes walk from Euston station (to the West) and is in a pleasant location close to Regents Park. My first stay was in a Classic Room and I was not impressed at all; no cold water, the iron didn't work and neither did two of the lights. The room was cramped and had old style... more

As part of a special birthday treat to my wife, we stayed at the Melia White House during our recent stay in London. Truly a wonderful experience: great breakfasts, clean rooms, terrific shower, friendly staff (special thanks to the concierge!). My wife is especially sensitive to scents and the lodging of nearby smokers made it less than ideal when the... more

I arrived with no money, my wallet having been stolen on the plane. They paid my taxi fare and waited two days for me to get a new credit card and funds! Trul y a great relief for my birthday treat to myself! more