I was in the reception at this hotel when the reviewer below voiced their disappointment to the receptionist and agree totally with the comment that they were ignored. The hotel is badly managed, badly maintained and the staff are atrocious. So where to start. The room my children stayed in had water stains on the ceiling, damp carpet near the... More

I can't really reccommend Tophams Hotel for afternoon tea because it's really very bad. We bought a voucher from Living Social (which we've had some really good deals from until now) for afternoon tea with champagne in what sounded like the classy surroundings of a Belgravia hotel. I've no idea what the hotel itself is like as we were stuck... More

We stayed at the Topham Hotel last night and our room was on the 3rd floor. We were greeted by friendly staff and given our room. We arrived at 11am so were pleased to be allowed into our room early. The room was very bright and clean and newly decorated. Excellent bathroom and furnishings... apart from the bed! The bed... More

We were bought a night at this (4*) hotel with a champagne dinner as a lovely thoughtful gift for christmas.. On arrival we thought it looked modern and we were looking forward to the evening ahead.. Check in was a painful process with the receptionist saying she was extremely tired because she'd been here since morning..It only went down hill... More

My husband and I booked this hotel via a Groupon voucher which included a night's accommodation and a 3 course dinner. We bought two vouchers and planned for 2 nights in January 2012. When we arrived for our reservation we gave our reservation number (noted down in my diary). We then got in to an argument with the duty manager... More

I have enjoyed every minute staying at this hotel. It is beautifullydecorated, all the staff couldn't do enough to help and it is in a perfectlocation right opposite Victoria Station, close to Knightsbridge & Buckingham Palace road. Would definitely stay again!! Hill Niki, London More

In a city filled with wonderful hotels, The Tophams Boutique Hotel really stands out as a exceptional boutique property which delivers to perfection on all accounts. The service is very personalized and impeccable. I loved being addressed by name every time I passed reception. My deluxe room suite was extremely spacious, well appointed and very comfortable with a sitting area,... More

A truly awful experience. £28 special deal from Living Social for tea and Champagne for two. Sounds nice....wrong. It's truly dreadful. Upon arrival you are ushered into a small room away from the hotel and their guests. It's a purpose built extension, no character - more like a pub function room. I am sure if you are a voucher holder... More

Welcoming friendlly staff, a very comfortable smart and clean bedroom. A few housekeeping glitches - no coffee, jusr decaff and tea in room, loose tile on bathroom floor hence very good rather than excellent. Good value at booking website prices, less so if booked direct. I liked it a lot. More