If your idea of an OK hotel room is a damp, smelly, hole in the basement, which is opposite the fire door and next to the propped open door of a rather sinister looking cellar in the middle of some building works, which is therefore freezing, with decor dating from circa 1980, dubious stains on the indeterminate coloured carpet (tiles),... more

I arrived at this hotel late at night, and like a few other people have mentioned in their reviews, the receptionist couldn't find my booking, so I didn't get off to a great start. Thankfully I had e-mail confirmation of my booking with me. The room was ok. It did appear to have undergone a bit of a refurbishment -... more

I was attending a conference at Stamford Bridge (Chelsea FC's ground). This was less than a one minute walk away. That was the good news. On the downside...when I checked in they had no record of payment (room had been paid for in advance). Fortunately I had documentation proving they were wrong. In terms of the room, it was huge,... more

This hotel sticks out above the rest for value and straightforward quality . Very convenient from Gatwick airport via the Easy Bus. Perfect for the Person who wants to visit Stamford Bridge whilst partner goes shopping. Pleasant staff very helpful. I have no negatives to say about this Hotel more

I have stayed in La Reserve in Fulham a couple of times this summer having discovered a good discounted rate online. It is within 5/10 mins walk from Fulham Broadway tube station (which has a good Sainsburys to stock up on snacks/drinks) on the District Line so very handy to get to South Kensington (museums), Harrods, and if going to... more

had to catch an early flight. two rooms asked for wake up calls, no one called. asked for a cab knowing how to get to stanstead bus stop at victoria station - we were dropped on the street and told to walk around we would find it. could have easily missed our flights. hotel in poor condition, tv did not... more

When I approached La Reserve from the street I was very pleased with what I saw, but don't be duped by the plush exterior as this is massively deceiving: When I tried to check in, I was told that the hotel was full and my booking had been cancelled due to an issue with the payment card, but sensing somehow... more

I have just had two nights in this hotel and cannot understand the very derogatory and negative reviews posted quite recently by others. I was one of a party involved in a show at Earls Court and a total of 9 persons occupied 8 different rooms over 3 nights and not a single one had any complaints at all about... more

I was greeted nicely but they could not find my booking at first, and offered me the incorrect room. The rooms were dirty and smelly, and the furniture faulty, ie, a door of a cupboard fell off on opening it. I complained about the smell of smoke in the two rooms offered to me and the corriders and the manager... more