The staff were all rude during my stay, not helpful at all. The hotel is very dated with its decor. I needed directions, had to find out for myself. There are better hotels out there. I wouldn't recommend to anyone. It ruined my trip to london. more

Stayed here in a single youth wing room. Room was quite large and clean. Toilet and shower rooms were private and clean. Some fool group was incredibly loud and yelling the second morning so woke me up, but other than that room was very quiet. Breakfast was what I would call an expanded continental - rolls, croissants, bread (toast), cottage... more

I have stayed at this excellent value hotel in central London for many years now and have found it to be consistently good at offering comfortable, clean and friendly accommodation, whether you stay in the youth wing or hotel section. Okay, it may be a little dated in its design and decor but does that matter when a full buffet... more

Stayed here for 3 nigts las summer (-08). Very nice staff, clean and varied breakfastbufé. We would love to come back! The location nice too, just cross Hyde Park and your at Harrods and other places. 4-person family Sweden more

My friends and I stayed in the youth wing in a three bed room for a weekend to do some Christmas shopping. The rooms are simple, and have a decent size, nothing fancy. The bathrooms in the halls, on the other hand, were not very clean. The breakfast was quite good and the staff is friendly. Quite cheap compared to... more

It is nice to find a economic place in London. The room was big enough for me, clean, with the basic services. The toilet was not en suite, it was common but it was clean. If you are just looking for a place to sleep and you do not want to share a room with more people, I think this... more

I stayed in the youth wing- the accommodation is basic but was the best basic accommodation I have seen for a long time. Everything was spotlessly clean, there were plenty of showers and toilets for the number of guests so never a queue, and the room was surprisingly spacious and bright. Breakfast was also superb, as was the location. Absolutely... more

When the hotel we were booked into turned out to be really no good, and leaving it until late at night to make a decision to look for somewhere else, this hotel came to the rescue. We asked to look at a room before booking in which they had no problem with. It was clean, nothing fancy but spacious enough... more

This is a very basic hotel but good value at the price. It is very conveniently located near Lancaster Gate tube station and is within short walking distance of Paddington mainline rail station. I was there on my own for two nights and the hotel fulfilled my requirements of somewhere clean and safe in which to stay. The best description... more