Stayed for 3 nights. Small dull room, warm and stuffy (in Oct). Very noisy street below so hard to sleep even with window closed. Basic things like hairdryer or sachets of shampoo missing. Small bathroom with bath/shower, but clean. Breakfast - ok but not great - staff service pretty poor due to general attitude, especially the manager who just pointed... more

Someone called the room telephone at 03.51am and two minutes later, someone attempted to enter the room. I went down to confront the front of house and work out what happened, but the Filipino staff were extremely unhelpful. Ricky, the Filipino night supervisor then accused me of staying in a vacant room - he questioned why I had a card... more

Nice Hotel and location. Rooms clean but small Breakfast food ok. Staff at breakfast, rushed off their feet, which made them rude. We were advised to seat in an area. Once we were seated my friend saw we had no cutlery. So asked a member of staff for some. Was told very abruptly that a table just a few done... more

My boyfriend and I managed to get a night's stay in this hotel at the last minute which was good. The room was clean with clean sheets and towels. However I felt the staff were rude and did not even bother to present a friendly and welcoming face. When I went to ask a question at the reception, they didn't... more

Hello, I have just returned from a wonderful weekend at Tavistock Hotel. We occupied rooms 519 and 520 with adjoining door. It was perfect for our situation as carers for a young married couple who have "learning dissabilities". Our rooms were beautiful and obviously recently refurbished. I would like to sincerely thank your housekeepers for a splendid job.They were kept... more

This was a pretty cheap trip to London costing £160 for 2 nights, but the hotel was a little shabby and lacked any soul, but if all you want is somewhere to sleep it was cheap and sort of cheerful ! We specifically requested a double room but only got a twin and we thought we had booked a full... more

A friend who invited me to speak at his London university suggested I book a room here. The rooms are pretty basic, but they're perfectly adequate for most people's purposes. It's not far from Covent Garden, which is a great area in which to hang out. The fact that there's free breakfast was a big plus in London, where food... more

This is just one of the Imperial Hotel chains in London that I had the pleasure to stay in for my fall trip! The hotel was great. I must say tho that the help that these hotel at the front desk are all a tad rude. I've stayed at the Bedford and the County Inn and those two sister hotels... more

Bit apprehensive after reading some quite negative reviews on this hotel. However my family and I enjoyed our short stay here. Rooms are very basic and ours had a bit of a musty smell but as we were out sight-seeing all day we didn't spend much time in rooms. Staff were friendly, especially concierge, and breakfast delicious - set us... more