Very poor customer service. We got given a put-up broken metal framed bed shoved into a room because there wasn't enough beds for that room. There was mould on the bath and 2 thread bare dirty towels (and there was 4 of us) After bringing the problem to the attention of the staff they tried to charge us extra for... More

From the outside(minus the scaffolding) and even in reception my veiws on this hotel were average and I was happy enough, the trouble came when we reached the front desk and were asked to pay extra on top of the price we had already paid when booking. To then be sent to a room that was supposed to be for... More

I booked one night at the Tavistock with some trepidation having read some of these reviews. I was quite pleasantly surprised. The Tavistock is very much a hotel for business folk. Yes, the decor is a little jaded but my room was spotless, my bed comfy and I asked for and was given a quiet room away from the bar.... More

Anywhere in North America this would be a $49.00 room. Here's why: -Deadbeat staff except for a few of the underlings who serve at the buffet breakfast. -Creepy doorman who checks your valid breakfast paper (we called him the Undertaker) got into a nasty verbal spat with a female breakfast server right behind us. -male bartender from perhaps Malaysia should... More

I used this hotel for the first time. Located at a strategic place as it is only about five minutes away from King's cross, 10 minutes from Russel square. The rooms are quite small (though this is all that one can get in the price that you pay!). Staff is good and hospitable. Though their breakfast is quite bad and... More

I regularly use the Tavistock when just stopping over in London between meetings. Rooms are basic and the staff are all from East Europe but friendly enough. Breakfast More

Good location as 5 mins from euston station, 10 from Oxford street and Russell square tube 5 mins. However, room was not good (I believe their is a renovated floor but I hope this was not it!)...uncomfy pillows and blankets (nb blankets not duvets!), stained towel, rusty shower curtain rail and mouldy shower curtain. Scaffolding work going on outside...started banging... More

This a useful hotel if you want somewhere to sleep in central London and conveniently located for theatres, northern railway stations and the Piccadilly Line to Heathrow. Good value for money. The used water bubbling up into the bath at about four in the morning was a unusual feature, but everything else was good More

Excellent spot for a work committment in London.Very friendly and attentive staff, particularly at the breakfast table, Well done. This won't be a place for the more fussy types but if you want efficient and practical service, and no whistles and bells, then this is for you. More