In the interest of full disclosure I wrote a very negative review a few months back. The manager of the hotel sent me an e mail and asked that I give it another chance. Wow! what a difference. Gone was the surly staff replaced by friendly and welcome greeting at reception. The large rooms were now expertly cleaned by a... More

This time, we were 6 families to have a holiday in London ! In my book, I had asked that all got together on the same floor, in rooms side by side ! When we arrived, everything was perfect, as I wanted ! The hotel´s security is perfect. The breakfast was included and it was delicious ! Our kids loved... More

Great location for central London, you can walk to Oxford Street in 5 mins and the fantastic British Museum is just around the corner. The hotel is looking a little tired in places, the rooms are fine but the public areas could do with a bit of a facelift. Have previously stayed at the Grange St Pauls which is much... More

Stayed for a business trip. Really easy find from Holborn Tube station. Good welcome. Professional service. Clean room. Good food. Very friendly for lone female travellers as the bar is nice and open plan. Free internet access a very nice touch. I asked for a quiet room, they provided a brilliantly quiet room away from elevators/street noise. Felt that the... More

Booked two rooms one for my friend and his wife from Blackburn, and one for me and my wife. Men going to Wembley Stadium for the evening. The ladies going to a show in London W1. Arrived in the early afternoon, booked in as did our friends, very quick and efficient service and extremely good rooms two Queen size beds... More

good hotel 4 star masquerading as a 5 star staff very polite and attentive except room service need to go back for reprogramming left dirty cups and glasses behind twice , rooms small but well appointed location is excellent for covent garden and theatre district , bit pricy on its bar menu , other wise pretty good More

I have to say that my review may be positively influenced by the fact that we were given a free upgrade to an Executive room on arrival - so difficult to know what our original experience would have been. As it turned out, we had a lovely room - a little noisy if (like me) you enjoy fresh air in... More

Only an overnighter really, but had a very good impression of the hotel. Nice atmosphere, good bar and an excellent bed. Would definitely go back. More

Great location for London visit. Direct from Heathrow Airport to Holborn only £6. Holborn underground only 2 min walk from hotel, close to Covent Garden and walking distance to some of theatres and restraunts.On direct line to Arsenal football stadium. The hotel itself is quiet good and very friendly welcoming staff.We were upgraded to superior king room at no added... More