This was probably the worst hotel I have ever stayed in. First things first, the room. Extremely small with only a uncomfortable single bed with one, thin pillow. No TV at all. A kettle with ONE bag of tea and no teacups. The only plus of this room was the bathroom. It was almost as big as the room itself.... more

The staff was friendly, but not helpful at all. The first room we stayed in was on the ground floor and had a lot of traffic noise and noise from the room upstairs. The room was not clean. The bedspread had cigarette burns in it. The remote control had no batteries. There was no phone. The second room was upstairs,... more

I have seen so many bad reviews about this hotel - and they have all basically been because the people were obviously expecting a 5* hotel - get real people - it is pretty much the cheapest hotel in London - and I have to say I was pretty impressed. It was in a very green area of West London... more

advantages ---------- 1. spacious bathroom. 2. good quiet location, near a beautiful park. 3. reasonably close to underground train service (if you are used to walking. 4. breakfast included in B&B includes: toasted bread jam butter cereals and milk additional charge is 90p per egg (be careful to specify the number of eggs you want, otherwise you will be served... more

On the plus side, it is reasonably-priced, well-located and clean. However, the hotel was found lacking in a number of areas. Firstly, the staff seemed totally oblivious to any customer complaints. For example, our phone did not work (I had to use my mobile to call reception during our stay) and, after initially being told that there was no restaurant,... more

Nice comfortable place. A bit out of the way. Underground station Hanger Lane is one stop into zone three, so watch for the added expense. Then bus ride or long uphill walk to hotel. When adding the zone three with the cost of the bus it cost more per day then we saved by not staying at a hotel more... more