The room we had at The White Hall (for an extra £25.00 pn) was great (overlooking the gardens) but everything else about the hotel was just mediocre. The restaurant and the bar were particularly grim. The staff were cheerless and gave off a couldn't care less attitude. There is just no comparison between this hotel and the Montague on the... more

I decided at the last minute (2 days notice) to take my girlfriend to london for a couple of days for her birthday. Going to watch a show in leicester square I needed to find somewhere near by on a reasonable budget as I'd rather spend the money on her than somewhere to sleep! At £69 for the night with... more

We were a bit surprised to find that our rooms were in the basement, but they were actually very nice. Big rooms, good bed and a clean bathroom. Staff was very polite and helpful. They did everything to satisfy us. The location is very good. Just about ten minutes walk from Oxford street. This hotel is not a fashionable, glamouros... more

We stayed at the White Hall on our first trip to London and found the location very handy for getting around. The staff were pleasant and helpful with local and tourist information. We had a twin room on the street front which was nice & roomy, but the street noise in the early mornings was a little intrusive. The pillows... more

We stayed at the Grange Whitehall years ago and had a good experience so we didn't hesitate to book there again. Soon after arriving at the hotel we realized we had made a mistake. Our room was in the basement down a poorly lit, musty hall. The room itself was OK at first glance, but soon after check-in we bagan... more

Stayed here for three nights in two rooms with two teenage girls and a younger son. Got a pretty good room rate, all considered, and the location is'nt all that bad...just around the corner from the British Museum. Convenience is pretty good. Just off Russell Square on the Picadillly line (although we found the Holborne underground station is more convenient... more

Nice hotel, helpful staff and had upgraded room on arrival. comfortable bed and room was very clean. Good breakfast lots of choice and service was good. Room a little stuffy two fans in room which would have been needed if we had a warm summer!!! as no aircon. overall very good fo the price and really good location. more

We found this hotel a huge let down. Outside the front the impression was fab, the reception was lovely and the staff very friendly and helpful. However, we wouldn't recommend a stay in the summer as the hotel is stifflingly hot with no A/C in bedrooms whatsoever and sleep is almost impossible with just a portable fan. On the Friday... more

Booked at a special rate with lastminute.com. Bang next to the British Museum, with a nice quiet garden to the rear. Room very quiet and well-maintained. Staff efficient and well-meaning (mainly Eastern Europeans) Good facilities in room. more