My boyfriend and I stayed at this hotel for an extra night before and after a Contiki tour. We are in our early 20s. Positives: The location was a short walk from the Russell Square station, so you could take public transportation anywhere with ease. Also, its very easy to get to from Heathrow Airport, you don't even need to... more

We (partner & 2 kids (11 & 9) booked for the half term week at the end of October. After reading the various reviews I was really worried about this place. However these fears proved to be unfounded. The hotel is massive and when we arrived at 12 noon the room wasn't ready. We were allowed to put our bags... more

Went for business with a crew of 15 others. It was like a circus when we arrived. Kids everywhere! And it took a while to figure out how to get to the room, it was a maze. Grand for a short hop to London because of it's location (although I didn't leave my passport in the room) but I expect... more

This hotel was offered to us in a package with hop on hop off, 3 day tube ticket and 2 tickets to the WestEnd. We had read all the reviews and were quite worried. In the end we were happy with this hotel. It's nothing flash, and the rooms probably haven't been updated in 20 years, but its still clean... more

Room is let's say ok, but toillet is disaster. It is very small, without any shampoon and there was only two small soap. Location is good, near the centre, taxi and bus. Restoran is great ( we had only breakfast ). Staff was pleasure. Hotel is more like hostel and it is too expensive for 3* hotel. more

I was in this hotel from 15 to 16 of last october and I was really disappointed with such an awful hotel... The day we arrived all the towels were leaned on the corridor floor, and the maids seemed very tired...when I got into the room and felt that horrible smell of old things, my throat couldn´t stand...I was ill... more

Well located on a central area, near restaurants - righ down on write side of the hotel ... and they are needed ... for breakfast, if you wish a british one, otherwise w´ll have bread and butter, some quind of fruit salad with just a single fruit (not natural) and jam ... or £4,5 additional pounds for some eggs, bacon... more

I booked this hotel through superbreaks as they were offering a very good deal. You got two nights in the hotel, Rail and on the first evening a three course evening meal all for just £99.00. After reading the reviews on here regarding this hotel I was not looking forward to going at all as I cannot stand bad hotels,... more

Stayed here twice in 2009 both trips were excellent, the hotel although large the staff were very helpful. courteous and attentive. The rooms maybe considered small but what do you want when sightseeing in London, they are clean with tea and coffee making facilities, the bathroom was very clean with plenty of linen which was changed after we had used... more