First impression from the outside: Another outdated "supertanker" hotel. However that was not the case: Although the Hotel is huge, is is very well maintained or recently renovated. Lobby Hall has a "wow" effect, quite impressive. Had a standard room, clean and renovated, flat tv screen, good size bed and comfortable, shower pressure was superb and accurate temperatur setting is... More

My partner and I stayed at the Grosvenor through a lastminute.com secret hotel deal and were initially very pleasantly suprised - the room was lovely (clean, modern, nice shower etc.) and the location perfect for all the things we wanted to do/see whilst in London. Unfortunately, on the first night, we were woken up at 3 AM by a fire... More

Great location when arriving from Gatwick via Gatwick Express to Victoria, you can enter the hotel from within the station. I arrived at 10 AM and my room was not yet ready, they offered to have it cleaned right away but since I chose to leave my luggage with them and return in the afternoon. I had a single room... More

We booked a vip suite in this hotel for our silver wedding anniversary for a 3 night stay. Accomodation was as described except the underfloor heating in the bathroom was not working, which made it uncomfortable as the outside temperature was -5C. We rep orted the problem to reception but never heard anything about it again.The rooms are supposed to... More

We decided upon this hotel for 3 reasons, reasonable price, location and the refurb. We had booked all delux rooms but this seemed to be a bit of a miss mass at check in and all the rooms i saw were of different size and location. We did not eat at the hotel as we had too many tastes to... More

I stayed in The Grosvenor last year whilst it was undergoing modernisation. It was chosen as the best deal option through a Superbreak theatre trip. I was very impressed at the location. When I needed another hotel in London this year, I didn't even bother looking at other hotels. I find London quite stressful and the last thing I need... More

What a lovely, exclusive and intimate venue at the Grosvenor Hotel, Grand Imperial. Victoria on Friday night.10th February 2012 The food is simply to die for, Dim Sum........ wow!! what more do I really need to say. PianomanTim, he was playing out of this world Piano,jazz, blues his own style really, even got to speak to him afterwards.(.-------------------------) said I... More

We got the room for a really cheap deal so we wern't expecting it to be very good but we were pleasently suprised. As the title says the service we experianced was great, we didn't try any food or drinks but the reception and concierge service was all you could hope for. The location is a stones throw from Victoria... More

This hotel is located in the centre of London directly connected with Victoria Station (Cirle and District lines). The atmosphere is modern with ‘grandeur’. This is however in many cases just the look. Reception was quite slow and it is remarkable that hardly any of the staff members speaks good English. The wing rooms are recently renovated, small but comfortabel.... More