Generally, Ibis hotel rooms all seem to be much of a muchness. It’s as if they all come off a conveyor belt in a giant hotel factory somewhere. But the rooms here fell short of the usual standard – the AC unit wasn’t functioning on a warm, humid night and the window didn’t close properly, resulting in noise coming in... more

The location is very convenient. We chose the hotel because we were going to Excel for the Triathlon and found it also very practical to go to Central London (tube is direct). Staff was friendly and helpful. Rooms are not very large but I was positively impressed by the cleanliness. Funny bathroom, like a cabin. more

My husband and I stayed at the Ibis and the staff were really nice, the room was clean and it was quiet in the hotel, although it was full. In the morning I came across a cockroach in the shower and another on on the bedside table next to the shower drainage. Thankfully not too many to freak out about,... more

I traveled with my husband and our 1 year old child. We did not have any problem. The hotel was clean, staff was helpful. The room was simple and nice. There is even a possibility to make tea or coffee in your room, the kettle (and instant coffee, tea bags, sugar, milk and cups) are in disposition. The hotel is... more

Had stayed in this hotel for more than a month and never found it boring. Good location, with quick access to underground station. Excellent spacious room with all required aminities. Friendly staff always eager to help and make you feel comfortable. Room was nicely cleaned and all requirements were taken careof. The buffet beakfast was excellent with a good choice... more

Clean and functional hotel with good sized rooms compared to some in the Ibis chain. Our only gripe was that there is no parking whatsoever and the receptionist was vague about where we could park. Either on street meter parking some way from the hotel or in the nearby shopping centre. It was a bit a a drag to have... more

I had to stay for a couple of days near Excel for the World Tourism Fair, but unfortunatelly all the hotels near Excel were fully booked. My best option was getting a room in Ibis at Stratford which I got a reservation quite easy along with my friend Moha. Ibis has about the same quality all over the world, perfect... more

I was disappointed with the rooms which had bad smoke odour. I had to change rooms on the first night but the second room also had smoke odour. I used the air condition at night hoping the smell would go away but the system emmitted smoke resulting my partner and I choking and a bad nights sleep. The manager wasn't... more

This is the worst hotel I have ever stayed in! It's in a cool neighborhood, but the staff were rude and made mistakes along every step of the way in our stay. They are slow to do anything and fix their mistakes. Not one of them was pleasant and friendly and we got the impression that we should be grateful... more