We stayed at this hotel for one Saturday evening in November. We arrived at the hotel at 0945 not expecting to check in but just drop our bags, we were greeted by an excellent receptionist who welcomed us to the hotel and offered to check us in, there was four in the party and we had requested rooms close to... more

I have stayed at this hotel many times since we have a corporate rate and it is close to the office. The location is very close to Victoria station. The staff is usually helpful and friendly and the rooms are usually clean, although a bit small (even for London). However, I have found there is always something wrong with the... more

have stayed in park plaza london earlier also.last 2 times had some issues..one or the other.this time was terrible.No internet connection in the room.very poor support.promises to set right never kept.had to meet the GM.nice person>>.helped with wireless internet connection.from the day till i came until i left Mini Bar never worked.....many reminders ..many promises..no action.to check in..to checkout..and to... more

I really enjoyed staying at this hotel. Booked it because of the conference, I was not disappointed. The hotel is modern and clean and has an efficient professional staff, all very friendly and welcoming. Concierges are very helpful, especially Danny. The room was very spacious the bed was comfortable, the room had US adapter. The breakfast at the hotel was... more

We use this hotel at least twice a year and love it. Decided to post as I am amazed at the negative reports. Firstly, always book an exec. room the difference in price is well worth it. To find an hotel in the centre of London at such a good rate is in itself a huge plus. Love the early... more

We stayed for 3 nights with a package that included breakfast and free drinks and nibbles from 6-8 PM. First time at the Victoria, we usually stay at the County Hall site Excellent location for the tube or just walking into the City centre. No distance from Buckingham Palace. There’s plenty of good restaurants around the hotel, we used Giraffe,... more

We stayed at the hotel for 2 nights (Oct 16/17) whilst visiting London for a family wedding. Personally I found the hotel's location perfect, close to Victoria Station/Tube, and therefore the rest of London. The hotel itself is perfectly fine, the rooms being large & clean & the reception/bar area quite nice. We did not eat at the hotel but... more

Stayed at the Park Plaza over the W/E of 18th Oct. Visited London with 2 friends Sweden, I'm a Brit. The hotel location ,and condition was perfectly OK ,the rooms were nice and clean, beds comfortably. However we found the staff were, rude in most cases,and very abrupt.Simple requests like putting the drinks on the room were a major task,... more

I stayed at the Park Plaza Victoria for a week. This is a good hotel. It's part of a large chain, so it's a bit impersonal, but it's fairly well kept up and well run. I arrived at 8:30 am from a transatlantic flight so I expected to have to drop off my luggage and come back later to check... more