This must be the worst hotel we have ever stayed in. On arrival told where the room and lift were, the lift was tiny and dirty, The room was shabby, tv did not work, no lampshade in bathroom, which obviously wasn't cleaned properly as there was rubbish on the floor. the chair in the bedroom was so dirty, couldn't sit... more

Having stayed at 3 hotels in sussex gardens i feel i can summarise hotel accomadation reasonably well in paddington. The Cambridge as most look from the exterior a typical small hotel. I called in advance to ask if we could leave our case as we were early arriving, upon arrival we tried to take the lift downstairs to leave our... more

Do not stay here unless you are completely desperate for accommodation! My husband and I have stayed in quite a few hotels along Sussex Gardens before, and know what to expect for 2/3 star hotels, and they have all been, surprisingly, very pleasant. However, the Royal Cambridge was something else (and not in a good way!) The room was AWFUL.... more

Booked 2 twin rooms on Booking.com for myself and three friends attending an American Football game in Wembly. Went to check in on Saturday afternoon only to be told there was a maintenance issue with one of the rooms and it would not be fixed until Sunday. So they booked us into a hotel a few hundred meters away for... more

Had to stay for a night before getting into our self catering flat. Late check-in. Room was ok, had family room which was enough size, luckily on the ground level. Breakfast room was ok, nothing elaborate but just fine. Toilet was just for bath and business, dont expect any pampering. However, the hotel's receptionist is the worst!! before checking out... more

Chose this hotel as we wanted a room with 3 single beds for myself, daughter and daughter-in-law. We booked Junior Suite with 4 single beds. Were given room with 2 double beds and 1 single which was ok. Room clean and plenty of room but in basement. Had to move bed to below window (reasoning for this so that nobody... more

We were here for one night in order to attend an event at the nearby Royal Lancaster Hotel. This was half the price (the other hotel by the way is a 5 minute walk). The location is excellent. It's a 5 minute walk to Paddington Tube/Rail station. Our room was a good size for London, with plenty of space to... more

We booked before we read some critical reviews regarding hygiene and service levels. Had we not booked we would have chosen another hotel. We found a friendly and helpful reception, room 202 was clean and newly decorated with private bathroom with new plumbing and tiles on walls and floor soap and shampoo. Towels were changed daily (quite unnecessarily) and house... more

We stayed here for one night in early December 2008 for a quick Christmas shopping trip to London. We paid half the normal room rate through booking online. After reading reviews on this site we didn't have great expectations but were only really looking for somewhere to sleep with breakfast included. First, the positives. The location of the hotel is... more