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Holiday Inn London - Regent's Park


Holiday Inn London - Regent's Park
Hotel class 4 of 5
Carburton Street, London W1P 8EE, England
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Traveller Reviews

79% Recommend
3.5 of 5 stars 186 reviews
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By trip type
All (186)
[ Date ] [ Rating ]
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4 of 5 stars
Nashville, Tennessee
16 Feb 2009 | Trip type: Couples

Location is great. Close to 3 tube stations, but walkable to most of Central London. On a quiet side street. The hotel is an updated Holiday Inn, similar to HI's everywhere. We found the room small, but adequately sized for two of us to stay one week. Not much drawer space, but enough shelves and hanger space to make up... more

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4 of 5 stars
South Carolina, USA
16 Feb 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I got this hotel through a blind bidding process on Priceline. As always it's a hit or miss proposition. In this case it was a hit. It is a very conveniently located hotel with a grocery chain "quick-stop" just across the street, which helps tremendously to save money! The room itself is a typical UK style, small, compact. The room... more

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3 of 5 stars
Yorks
14 Feb 2009
1/1 found this review helpful

The hotel looks a bit brutal on the outside but it is modern and inviting inside. There were only smoking rooms available when I arrived but I was found a single non-smoking room. This room was smallish but the bed was large for a single bed, about half way between a single and a double. The decoration in the room... more

Management response from
Byron Wilson, Hotel Manager

Thank you for your feedback. We do have internet available in all of our bedrooms through the modem on the desk. I will ensure that this is more prominently displayed in future.

mouse
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1 of 5 stars
nEWCASTLE
2 Feb 2009
2/4 found this review helpful

Just wanted a weekend away with a friend after a illness. We booked in for 2 nights. I have stayed at other holiday inns and have always been very happy. We booked in on friday afternoon. The staff very friendly. Room very small and not too clean. The bathroom very small. Towels didn't smell fresh. We booked in an non... more

Management response from
Byron Wilson, Hotel Manager

I am disappointed to hear that you felt we did not take your complaint seriously. After sitting with you and your friend for a length of time discussing alternatives you choose a solution that we put in place. I am disappointed that during this conversation you did not feel it appropriate to let me know about the other things that...

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3 of 5 stars
Lincoln
21 Jan 2009 | Trip type: Business, Couples
0/1 found this review helpful

We were attending a conference which was at the hotel so I compared the direct prices with other hotels around. They turned out to be quite competative so I took the plunge and booked direct. What I failed to notice was that the prices did not include VAT. Never mind as that was the least of the worries. The initial... more

Management response from
Byron Wilson, Hotel Manager

Greetings, Thank you for your feedback. We have repaired the bathroom door so that it now closes and we have also tidied up the door frame so that it is in line with the image that we wish to portray to our guests. I have also meet with our House Keeping team to talk about the importance of reporting all...

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3 of 5 stars
Sutton Coldfield, UK
7 Jan 2009

In the end I got a good rate booking directly via the hotel website with breakfast included after trawling though loads of hotels on lastminute.com. The room was as expected - clean & comfortable with a basic bathroom. Our room was on the 6th floor. The lifts objected to more than 3 people & we had to get out twice... more

Management response from
Byron Wilson, Hotel Manager

Thank you for your comments. We have changed our orange Juice Supplier as a result.

Good Value
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4 of 5 stars
uk
5 Jan 2009 | Trip type: Family
2/2 found this review helpful

We Booked two Rooms one using PC points one paid. Had comfirmation of rooms to be upgraded to executive rooms. Got a good rate for the paid Room £119.00 incl. Breakfast for two. Rooms per profile away from lift. Reception staff very efficient and had every thing correct. Food in resteraunt as expected from a Holiday in, that is basic... more

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1 of 5 stars
Melbourne
29 Dec 2008 | Trip type: Couples
0/1 found this review helpful

My husband and I booked this hotel after a good experience the night before at another Holiday Inn in Nottingham. We asked them to book us a Holiday inn near the St Pancras station as we had a very early Train to catch the next morning. The price was very expensive at 160 pounds, but we thought it would be... more

Dirty towels
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2 of 5 stars
Manchester, United Kingdom
21 Dec 2008 | Trip type: Business, Solo travel
0/2 found this review helpful

One of the face towels in my bathroom was heavily stained and it was disgusting. It’s a good thing I had brought my own towels. See attached photo. Also, around noon of the second day of my stay, one of the house keeping ladies suddenly invaded my room to check if the beds were done, after giving me about 2... more

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2 of 5 stars
The Netherlands
16 Dec 2008
1/2 found this review helpful

My girlfriend and I stayed here while she was receiving treatment in a nearby hospital. While the hotel itself was quite nice, it really should have included Internet access as a standard amenity. As it is, they charge £ 15/day, which is rather extortionate given that one can have access at home for £ 10/month. I presume they are targeting... more

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Holiday Inn London - Regent's Park Also Known As

Address: Carburton Street, London W1P 8EE, England