We stayed in a business executive suite with balcony. Balcony views were alright. Quick and easy check in. The room itself was lovely - king bed, sitting area, large bathroom. The staff were lovely. Continental breakfast was included which was delicious - crossiants, toast, cereal, fruit salad, juices, danishes, cold meats and cheeses. Upon check out we stored our bags... more

We booked this hotel for our wedding anniversary as we had been here in march this year and had a great time.we were upgraded to a club room which was very spacious and comfortable and had a good view off the tower off london. Breakfast on the two mornings was very good the continental had a large choice off cereals,... more

After reading some of the reviews I was a little concerned as I had booked the hotel for my Husbands 50th birthday. I needn't have been.We checked in at 11.30 on Friday and didn't expect to be able to go to the room as paperwork stated not before 2pm.However, we were told a room was available and were upgraded to... more

There is nothing wrong with the actual hotel - it is very well-located and seems very nice. It is the staff and administration that ruined our stay. We were a group of 11 and had 5 rooms booked. The things that went wrong were:- 1 We arrived at 11.30am to drop off our bags. We offered to do the check-in... more

I stayed at this hotel recently for one night at the end of a long working week in London. I was hoping it would be a relaxing bit of luxury. I arrived at around 11/11.30pm. I was left waiting at reception for about 10 minutes whilst 2 people manned the front desk. One dealing with another guest and the other... more

The hotel is very convienient for the city and Tower of London. The two minute walk from the Tower Hill tube station is ideal. The staff are friendly and helpful. The rooms are very clean and tidy but too hot at night and unfortunately the aircon on the lowest setting was too noisy so I didn't get a good nights... more

What a lovely hotel! I've just returned after a short stay there with my sister for a visit to London and cannot fault a thing. All the staff are friendly, polite, helpful and efficient - there is a really good atmosphere about the hotel, from the ease of check-in to the attention of staff at breakfast. Our room was lovely,... more

stay at this hotel 2 times a year for business and it consistantly great. tea and biscuits daily in the am is great if you don't want to go out at 7am for a cup spa, business center and bar located in the facility and the place is centrally located for insurance/ financial business they go out of their way... more

This hotel was excellent! We stayed here to go and see Hairspray and was very easy to get in an out of London. When we arrived we couldnt believe how nice the hotel was and how friendly all the staff were. We felt at home immediately! When we checked in our room was ready before check in time and got... more