This is a beautiful hotel, the rooms and staff are delightful and even though I had a few small problems (a broken iron, faulty TV and a room key that kept failing) they couldn't do enough to help and they resolved the problems in minutes. Oh - and the beds - heaven on earth blissful comfort of feather mattresses. This... more

This was our second stay at the Sofitel St James. The location is ideal for EVERYTHING: situated between Trafalgar Sq & Picadilly Circus on the quietly elegant St.James Sq the Sofitel is close to theaters, The National Art Gallery, The Mall and the tube. The service was flawless and our rooms excellent. We especially appreciated having both a soaking tub... more

First let me say I am a pretty demanding guest at any hotel/resort. This is particularly true when one pays the prices necessary to stay in London. Most times I am left with a "WHAT THE....???" when I encounter service entirely in opposition to the cost of staying at a location. This was NOT one of those times. My primary... more

Staff always very friendly and helpful. Breakfast was lovely and relaxing. rooms are very well fitted out and bed was very comfortable. Always enjoy going back to the St James. more

We wanted to stay at one of London's better hotels and chose to spend 7 days (June 14-21, 2009) at the Sofitel on the basis of other tripadvisor reviews. I don't think we could have made a better choice! As others have mentioned, the location is fantastic, our room (a junior suite) was light, spacious (at least by London standards)... more

St. James Sofitel was great! My husband and I were in London for our honeymoon. This was my first time in London and his second, so we wanted to see everything. We were so lucky that our room was ready upon our arrival after a long flight from the US. The staff was very friendly. The room was very clean... more

I know....if you stay in a 5 star luxury hotel, expect it to be pricey. The room was just under the £300 and by the time you add breakfast and evening drinks, you won't get much change from £400. That said the rooms are good and the service is superb. Breakfast was a delight (even at £25.00!) and the service... more

After a very good experience in December last year, my wife and I chose to stay again at the Sofitel St. James for a long week-end in London with our two small sons (4 and 1 1/2 respectively). Our choice could have hardly been better. The location of the hotel speaks by itself; the accommodation was exquisite (we were upgraded... more

our stay at sofitel st. james could not have been better. we had been a little concerned about staying in such an upscale hotel with a small child, but upon arrival we found found a child's bathtub, robe, potty, and even a rubber ducky in the room. the staff was incredibly polite and helpful. the location was perfect... it is... more