our stay at sofitel st. james could not have been better. we had been a little concerned about staying in such an upscale hotel with a small child, but upon arrival we found found a child's bathtub, robe, potty, and even a rubber ducky in the room. the staff was incredibly polite and helpful. the location was perfect... it is... more

I have been there a few times with my parents (God I could never afford it on my Customer Service salary!) and it is truly fantastic. The staff is incredible, attentive,polite and pro active, always giving good tips on which restaurant to go to(even though their restaurant is lovely and serves great French food, my parents don't speak english so... more

A very modern, very spacious room in a central location. Overall good value for the $$/Euros/Pounds spent. A bit pricey but still well worth it - very modern and large bathrooms though the shower does permit water to run all over the floor as other reviewers have stated. This was a distraction but not enough to deter me from staying... more

From the moment I arrived I knew I was going to enjoy my stay. Although my room was not ready (heck they were sold out the night before and I arrived at 6am!) my morning was delightful. I was offered beverages and escorted to the fitness room where I could privately freshen up. After a stroll through the gorgeous park... more

Hotel location was amazing. Steps away from major tourist spots and transportation. Service was friendly and helpful. Rooms were comfortable, clean, modern. Staff was terrific with my children and went out of their way to make sure our stay was a memorable experience......Would stay here again in a heartbeat. more

I recently returned from a short trip to London. I picked the Sofitel St James based upon the excellent reviews it has received on TripAdvisor, plus the very reasonable rates Sofitel offers on their website. The hotel is very centrally located. I took the Picadilly Line in from Heathrow, which was a mixed experience. It took only 45 minutes to... more

Great location, especially near West End theatre and shopping. We were met with efficient and very helpful service both at the front desk and concierge. The standard rooms are adequate and clean however, I would highly recommend ensuring that the room is not on the lower level and near the north end of the building. Construction in the adjacent building... more

My wife and I satyed here for a romantic weekend, generally the hotel was very nice, good location etc. However when we used the shower there was afault which meant the bathroom flooded and therefroe the shower was unusable. The staff were apologetic, but we got no recompense from the management. For the price you pay, you should expect better. more

I had an awful experience on a one-night stay here last year. But, this hotel is loved by a couple of friends who convinced me to give it another try. After a several night stay at the Haymarket in London earlier the same week (also reviewed - and a much better bet for that neighborhood in London) - I had... more