We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sofitel St James London and London?

We'll send you updates with the latest deals, reviews and articles for Sofitel St James London and London each week.

  • Save Sofitel St James London
  • E-mail this page

Sofitel St James London


Sofitel St James London
Hotel class 5 of 5
Waterloo Place, London SW1Y 4AN, England
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Traveller Reviews

95% Recommend
4.5 of 5 stars 353 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (353)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Brussels
2 Jun 2009 | Trip type: Family

After a very good experience in December last year, my wife and I chose to stay again at the Sofitel St. James for a long week-end in London with our two small sons (4 and 1 1/2 respectively). Our choice could have hardly been better. The location of the hotel speaks by itself; the accommodation was exquisite (we were upgraded... more

Save Review
5 of 5 stars
baltimore, md
2 Jun 2009 | Trip type: Family

our stay at sofitel st. james could not have been better. we had been a little concerned about staying in such an upscale hotel with a small child, but upon arrival we found found a child's bathtub, robe, potty, and even a rubber ducky in the room. the staff was incredibly polite and helpful. the location was perfect... it is... more

Save Review
5 of 5 stars
Netherlands
2 Jun 2009 | Trip type: Family

I have been there a few times with my parents (God I could never afford it on my Customer Service salary!) and it is truly fantastic. The staff is incredible, attentive,polite and pro active, always giving good tips on which restaurant to go to(even though their restaurant is lovely and serves great French food, my parents don't speak english so... more

Save Review
5 of 5 stars
Los Angeles
1 Jun 2009 | Trip type: Couples

A very modern, very spacious room in a central location. Overall good value for the $$/Euros/Pounds spent. A bit pricey but still well worth it - very modern and large bathrooms though the shower does permit water to run all over the floor as other reviewers have stated. This was a distraction but not enough to deter me from staying... more

Save Review
5 of 5 stars
DC
27 May 2009 | Trip type: Friends getaway

From the moment I arrived I knew I was going to enjoy my stay. Although my room was not ready (heck they were sold out the night before and I arrived at 6am!) my morning was delightful. I was offered beverages and escorted to the fitness room where I could privately freshen up. After a stroll through the gorgeous park... more

Save Review
5 of 5 stars
new york
27 May 2009 | Trip type: Business

Hotel location was amazing. Steps away from major tourist spots and transportation. Service was friendly and helpful. Rooms were comfortable, clean, modern. Staff was terrific with my children and went out of their way to make sure our stay was a memorable experience......Would stay here again in a heartbeat. more

Save Review
5 of 5 stars
Spokane, WA
26 May 2009 | Trip type: Solo travel

I recently returned from a short trip to London. I picked the Sofitel St James based upon the excellent reviews it has received on TripAdvisor, plus the very reasonable rates Sofitel offers on their website. The hotel is very centrally located. I took the Picadilly Line in from Heathrow, which was a mixed experience. It took only 45 minutes to... more

Save Review
4 of 5 stars
Toronto
22 May 2009 | Trip type: Couples
1/1 found this review helpful

Great location, especially near West End theatre and shopping. We were met with efficient and very helpful service both at the front desk and concierge. The standard rooms are adequate and clean however, I would highly recommend ensuring that the room is not on the lower level and near the north end of the building. Construction in the adjacent building... more

Save Review
2 of 5 stars
Wilmslow
22 May 2009 | Trip type: Couples

My wife and I satyed here for a romantic weekend, generally the hotel was very nice, good location etc. However when we used the shower there was afault which meant the bathroom flooded and therefroe the shower was unusable. The staff were apologetic, but we got no recompense from the management. For the price you pay, you should expect better. more

Management response from
SofitelStJamesLondon, General Manager

My name is Denis Dupart and I have been the General Manager at Sofitel London St James for nearly 2 months now. I would love the opportunity to respond to this comment, even though the date of stay is over 2 years old. I would kindly ask the writer to send me an email at denis.dupart@sofitel.com I really welcome all...

Save Review
3 of 5 stars
New York City, New York
19 May 2009 | Trip type: Business, Solo travel

I had an awful experience on a one-night stay here last year. But, this hotel is loved by a couple of friends who convinced me to give it another try. After a several night stay at the Haymarket in London earlier the same week (also reviewed - and a much better bet for that neighborhood in London) - I had... more

Travellers Who Viewed This Property Also Viewed
Location: London, England
£352*
Check Rates
Location: London, England
£310*
Check Rates
£210*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Sofitel St James London? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Sofitel St James London?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Sofitel St James London Also Known As

Address: Waterloo Place, London SW1Y 4AN, England