We booked this hotel because the pictures that were advertised on the internet were very clean and homely. On arrival after being charged we were shown to our rooms. Our room was barely big enough for the double bed one of us had to sit on the bed when the other was getting ready there were bugs in the bed... more

We spent 100 pounds per night ($200 Cdn) for a filthy rat trap of a hotel. It was such a disgusting hole, I don'tk now how I could ever fully describe it fittingly. It looked like the carpeting had been reused from another building. It was totally filthy. There were different colours every 3-4 feet and there were even large... more

This hotel seems a quaint little family run place in the advert. It is not. My sister and I stayed there this month for two nights. Our room did not look like the rooms advertised on the hotel web site. On arrival, there were 4 men siting in the very small foyer/reception area. None seemed to speak much English, although... more

Where do i begin???? I booked this 'hotel' 4 weeks in advance directly with the owners via their website. We only booked to stay one night (new years eve) and we are SO lucky that it was only the one night because our expereince was absolutely terrible!! We arrived at the 'hotel' at 4pm to be told that our room... more

We had stayed at this hotel many times before and it was always wonderful - quaint, spotless and charming. So we were looking forward to our trip back. However, it was a disgrace. The room was creeping with insects (all over the furniture, kettle, cups, bathroom, sheets etc.). Most of the staff were extremely unfriendly!! We were given one towel... more

The only positive thing is that it seems to be clean (beside the an old carpet) The hotel/room has nothing to do with the web-site... Is 10 minute from Marble Arch, and anyway the whole area is not so nice so I first advice to look for hotel somewhere else The boys at the reception started to invent some story... more

I was on a very limited budget for my trip to London, and after alot of searching I ran into this hotel on some travel site i'd never heard of before. It was alot cheaper than anything else with a location like this, so I booked. I must say I was not only put-off , but almost frightened when I... more

Since 1999 I have stayed at this hotel 4 times. It was owned and run by a group of people who understood that they had a quaint, charming, inexpensive retreat for travelers I felt at home on my initial visit and each subsequent trip. When I was again traveling to London on holiday, I was excited to be able to... more

Good location and good value for the money. Would recommend to tourist and to budget travelers. The rooms were clean and the beds were comfortable enough. THe shower was quite small however. Three girls weighing a total of little over 300 pounds put together and under 5'7 each had difficulties, so if you are large you might want to figure... more