This Hotel was dirty and rundown. Suspicious droppings on the floor in the bedroom, overall impression was 'this place needs a good clean and fumigating' . The place smelt old. No customer relations, just yes,no, room key, upstairs monosyllabic, montone. Even Basil and Manwell would have a fit. Breakfast was included in the price of the room, I would have... more

Well where DO I start!!!! I booked the hotel direct over the phone; the service was very nice and helpful. I chose this hotel with the pictures from the internet, at £62 for one night, this seemed to be very inexpensive!!!!!! Saying that, there was no confirmation of the booking. After getting into London 2 hours late, we couldn't wait... more

I booked the hotel for a business overnight stay in London. First mistake - thought that I had booked the Gresham Hotel in Hyde Park - which is a separate chain and where I had stayed before and enjoyed. Room I was allocated on the 4th floor was a small loft room. Carpets were dirty, bed cover had human hair... more

We stayed at this hotel for one night and it was one of the most depressing experiences ever. We were looking for a budget hotel in central London for the night as we were visiting on business but I wish I had payed extra and stayed somewhere else. The hotel looks good from the outside but the minute you walk... more

My 2 nights at this hotel were absolutely AWFUL! I had a single room which was no larger than a Royal Caribbean statesroom (70 sq. feet if I was lucky!) - the front desk staff was horrible and there were numerous guests disappointed in their accommodation. I was lucky that my toilet, shower and TV worked but wish I could... more

We booked a room after seeing that the hotel has been refurbished and the pictues looked quite impressive but, they didnt do the room any justice. The room is tiny with the curtains hanging off, (and opened every time you walked pass as it was so small), the bathroom was a shower room with mould and paint flaking off the... more

Seems nothings changed from the reviews here which I wish I'd read before booking (through Laterooms). Light switch didn't work so initially saw the room in the dark. Found bedside light which showed how small room was but state of cleaing not apparent until morning. TV didn't work. Shower had (someone else's) hair plastered on it. Couldn't find ashtray so... more

Maybe Im not the best person to be reviewing this hotel as I only lasted about 10 minutes in my room. It was small, dark and most of all very dirty. The bed and carpet were filthy with the shower a distinctly odd colour. Its a shame because it look really good from the outside and is convenient to Paddingtom... more

Saw the reviews on this web site and started to worry. Got there, checked in, 10 minutes later checked out. The three of us (on business) got put on the second floor, in rooms the size of a shoe box, a sink in the corner, a communal showers and toilets in the hall. The shower rooms are filthy with more... more