Receptionist's were moody and very un-helpful one was more interested in chatting on the phone to her friend rather than checking us in! We had a double room and it has to be the smallest hotel room i've have ever stayed in, the room was like a sauna through the night with the window open! I am pleased to say... more

Family Run Hotel, so friendly with key service at all levels, great location as one can hop on the tube and be in central london within minutes. The breakfast is so filling, the best I have had for a long time, and not to worry about the car there is a car park!! Fabulous more

nothing much to say just rubbish everything was horrible.stay on the street better then this, blood stain on bed cover, window broken so u can't sleep do the security job 4 this hotel as night porter is sleeping,breakfast was joke, more

I have just read some of the other reviews and cannot believe it is the same hotel. I stayed for my birthday and had a great weekend, Fab loaction for shopping and restuarants and sight seeing. Friendly staff. And for the price and loaction great value. I don't know what people expect for the price! I would recomend it more

Our stay at the Hotel Lily was a pleasant one; the service was good, staff friendly, location excellent reach of the Knighsbridge shops and restaurants and and Central London. Breakfast was generous and tasty and we were able to stick to our budget for our London visit due to the low accomodation cost. more

Lets put it this way, seeing the outside of Hotel Lily (or should i say "HOT L IL" as can be seen on the side of the building) really helped prepare me for the inside... Allow me to paint you a beautiful picture; low ceilings; dark, windowless corridoors; old, smelly carpet used on the walls of the lift and rude,... more

i am a support worker and myself and a fellow worker were supporting a lady on a weekend break, on arrival at the hotel lily we were informed the lady we were supporting would need to get out of her wheel chair to use the lift, as the chair would only fit in the lift folded. we were then shown... more

The hotel was ideally situated only several minutes walk from the underground station. And that's where things go down hill!! Our room was like something from an American movie where someone stays who wishes to remain anonymous just after they have commited the murder...or perhaps the murder was commited in our room. The windows wouldn't close....great because the room was... more

Dear Friends, My husband and I came to London in 4th Agu and stayed at Lily Hotel for 8 night which we reserve it from internet. The first night at the arrival we saw a very tiny things on our sheet, but we didn’t care about it. Because we didn’t see this things before. The day after that we saw... more