My wife and I stayed here for a couple of nights whilst on a trip to see Clapton at the RAH. It's ideally placed - just a 5 minute walk away. Restaurants and pubs are just a 5 minute walk away in Kensington. All staff encountered were friendly and helpful even letting us leave our luggage there after we'd checked... more

I really love this hotel, the staff make you feel like it is a home from home and I look forward to when I stay there more

We didn't know what to expect from the hotel so it was a nice surprise. For a standard room, it was quite big taking into account other hotels in London. Bed is very good, shower is great and staff is friendly. we asked for a late check out and had no problems with that. for people who appreciates small details,... more

There is nothing to NOT love about this personal hotel. It is reasonably priced, in a great location, very clean and the staff is wonderful. I was shocked to read that some people have had a bad experience but I suppose those things are bound to happen. However, we lived at this incredible "home away from home" from 15 Feb... more

A very good stopover on our way to Spain by train. It is a modern hotel with comfortable beds, and a smart bathroom. We did not have a view from our back room but it was very quiet. The staff were friendly and helpful. The hotel is very near to The Natural History Museum and restaurants. The breakfast was very... more

A friend and I were going to Cirque Du Soleil at the Royal Albert Hall, and so location was a key factor (especially as it was particularly cold that weekend!!) So based on location, this hotel was perfect... it was literally just around the corner from the Albert Hall. We were put into a room on the 4th floor (the... more

Just returned from a wonderful weekend away in this hotel. After being delayed for 3 hrs at the airport and then having to take a replacement bus after the Stanstead Express was cancelled. Though initially google directed me the wrong way to the hotel once the hotel was found it was bliss. The room was not the largest room but... more

Very clean and comfortable room, and the bathroom was huge (and very clean too). The staff were friendly and helpful, offering services such as arranging an iron in the room before arrival. breakfast was nice too. Only problem is that the fire alarms are sensitive to steam (from the shower) and we were woken at midnight by the alarm! It... more

Super location for the museums, Hyde Park & Harrods. The staff were all extremely friendly & helpful. We had a lovely room which was large,clean and warm and the bathroom was lovely. All in all i would definately stay again and recommend it to others more