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Custom House Hotel


Hotel class 3.0 of 5
272-283 Victoria Dock Road, London E16 3BY, England
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Reviews you can trust

68% Recommend
3.5 of 5 stars 258 reviews
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By trip type
All (258)
[ Date ] [ Rating ]
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3 of 5 stars
swansea
24 Aug 2009 | Trip type: Couples
1/1 found this review helpful

was looking for value for money near london so chose thia hotel over all the others in town , check in was fast but finding our way to the room took longer as they were not signposted from the lift , once there the room was clean but the shower and toilet in their own 'pods' were a little bit... more

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3 of 5 stars
Riga, Latvia
12 Aug 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Was staying for 1 night, which was fully OK given excellent price/value for quite tiny superior room and pre-made WC cubicle, which was OK with me being alone (The superior room differs from standard one, having AC installed), booked for app GBP 50 for night via their homepage. If you book breakfast on arrival, you get 20% off, which is... more

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5 of 5 stars
LONDON
2 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

I stayed here overnight with a friends for nightout and my first impressions of the hotel when i came in were friendly staff, quick check in and well maintain clean hotel. Our stay include continental breakfast which lovely to start the morning. We booked twin beds but the room were slightly small than we expected as well the separate shower... more

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2 of 5 stars
Missouri
29 Jul 2009 | Trip type: Business
0/1 found this review helpful

This was the first stop of several for the group of American college students I went with, and the place had us nervous for what might be coming. The staff was difficult and very unhelpful. The place smelled faintly of cigarette smoke despite the "no smoking" signs. While it is located close to an Underground stop, it's a very industrial... more

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4 of 5 stars
Valby, Denmark
16 Jul 2009 | Trip type: Solo travel
1/1 found this review helpful

Clean quiet hotel. Rooms are small and basic, but clean. Reminds me of "Etap", but slightly more upmarket. Close to public transport with a DLR-station and a busstop across the road. (continental) Breakfast was good and plentiful, with an option to upgrade to English. Internet not included, but high-speed connection available at reasonable rates. more

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4 of 5 stars
Ipswich
13 Jul 2009 | Trip type: Couples
1/1 found this review helpful

I always read tripadvisors reviews for place before staying there and, usually, I am left with a distinct fear prior to arrival. Luckily, in this case, any negative reviews were completely erased upon walking into the room. Now, first, I should let you know I paid, as near as makes no difference, £50 for a superior double room with continental... more

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2 of 5 stars
Plymouth, United Kingdom
8 Jul 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Good location for Excel conference centre and Docklands Light Railway (right opposite). But the place felt like a youth hostel (in part I suppose because it was full of kids staying on school trips). Small rooms with two plastic "pods" - one containing loo and one containing shower - rather than proper bathroom. Too noisy to have windows open. Too... more

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4 of 5 stars
Finland
8 Jul 2009 | Trip type: Couples
1/1 found this review helpful

Stayed in the hotel for three nights and don't have anything to complain about, the service was good and the rooms clean. DLR station literally next to the hotel so getting into london central was really easy. The only down side was the layout of the room(washbasin next to the bed and both shower and toilet were in the separate... more

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1 of 5 stars
Vancouver
25 Jun 2009 | Trip type: Business, Solo travel
0/4 found this review helpful

This place is a dump. I can't possibly understand some of the other reviews that give it a good rating. The rooms are tiny, filthy and furnished with beat up Ikea style furniture, but what you might expect in the discard pile from a Salvation Army store. My room had a filthy carpet, the bedding had NOT BEEN CHANGED, and... more

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2 of 5 stars
leeds
18 Jun 2009 | Trip type: Business
0/1 found this review helpful

Location great for ExCel center (not bad for central London due to proximity of DLR line, although does take a while). The room itself was really not acceptable however. 2 beds squeezed into a tiny space. The toilet room is smaller than what you would find on a plane; the shower is also a tiny room and impossible to change... more

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Custom House Hotel Also Known As

  • Custom Hotel London
  • Custom Hotel
  • Custom House Hotel London
Address: 272-283 Victoria Dock Road, London E16 3BY, England
London hotels Custom House Hotel
3.5/5.0
258