First night put us in room two doors away in no.09a bed up against window to keep it shut .main frontdoor open 24/7.next night put in main hotel 10 floors up lift only go's up one floor.breakfast if you are lucky you will get a table but you must tell the staff it is there job to clean the table... more

I'm a flight attendant and have traveled all over the world for 35 years. This is the worst hotel I've ever encountered. Wet plaster fallen down because of a leak in the ceiling, smelled like dead mice, dirty-torn carpet, the bars missing from the towel holder and toilet paper holder, no sink or tub plugs, almost every tile in the... more

My worst experience ever. This is not a hotel - this is a crime! Dirt everywhere, bad smell, defective door locks, indifferent staff, no phone in the room as explained on their website, mould in the bathroom, minimum water pressure makes it difficult to take a shower, worn carpets with holes, terrible smell out of the tub plug hole. In... more

It's horrible. I do not recommend to any of my enemies to accomodate at Ascot Hyde Park in London. Is the most horrible hotel that I ever state: old furniture, broken and dirty carpet, bad smell everywhere. The restaurant is in a basement, in the small place , the furniture is jammed in the first world war: old furniture, with... more

I booked this hotel first for a one night stay and then for an additional stay of three nights the following week. The first night was passable but the kettle and hairdryer did not work. The bad part came the following week. Instead of the hotel I was offered a "basic room" in the annex because supposedly there was water... more

it's a shame to call this trash building hotel.the word dirty is a complement.we felt likr in a prisoners' camp in the sahara desert.don't even try to step inside.the prisoners will cheat you.run away as fast as you can.sad to say i'm trapped in this cage right now more

I stayed at the Ascot Hyde Park Hotel for 5 nights in May 2009 with some family members. I booked a single room but after one night paid extra and transferred to a twin. The single rooms are tiny as are the shower and bathroom in them. The twins have more space and are better located in the hotel. There... more

After winning some money at a tvshow, I descided to treat myself, my boyfriend, my litlesister and my litlebrother a trip to London!!! I booked this hotel before I came, because it look like a OK hotel on the webpage. WELL.... When I came, we had to pay for both rooms, and all three nights before we got to see... more

i paid in full online for this hotel and wish i hadnt. booked it because the pictures looked promising and there was a lift to every floor, the main selling point for me as i have arthritis. when we got there my daughter and i were shown to a separate building two doors away. the room we were given looked... more