We arrived at the hotel to be told, rather accusingly, that we should have received an email. Apparently, there was a 'technical problem' (which was never explained) which meant that we would be moved elsewhere. We never received this email. This was made worse by the fact that it was my girlfriend's birthday, as we indicated when booked, and it... more

I realized why this hotel mistakenly go a couple of bad reviews when our cabbie dropped us off one block down at a hotel called la place suites. When I checked the address I realized it was not la suites. LaSuites looks just like the pictures. The room was small but not by European or city standards. My husband and... more

We have just spent a weekend in London and booked this hotel as it seemed reasonably priced and from the website looked very nice. On arrival there was ' a problem' with our room (which was never explained) and we had been booked into another hotel round the corner. Having no other choice we went to the other hotel (Durrants... more

Trying to find a hotel in London that's well located, comfortable and a sensible price isn't easy, but La Suite fills all the criteria. We arrive two hours early but the receptionist made us both a coffee and the room was made ready in 20 mins. A request of a hight floor was met and we were given a one... more

Nice place to stay with minimum fuss. Just spent 2 nights there and we liked the way you checked in and then were more or less left to your own devices. Our room was great - two TVs, a computer, docking station for I-Pod, nice little kitchen area with microwave, sink and fridge. Good location - handy for tube, restaurants... more

First things first: The 2 reviews from 11/06 which give this hotel a 1 rating must be talking about a different hotel (or they have been delivered to the wrong place, or walked into one of the nearby hotels by accident) .. This place is very modern, with a touch of Japanese simplicity and beauty. The breakfast, while no big... more

One or two reviews scoring below 4 just cant be the right hotel. Honestly this is lovely hotel in a great area. Amazing value fab bathrooms and beds-avida toiletries, flat screen tv, kitchen. Its the best we have stayed in anywhere for the price (should be double!!!) If not sure and I really cant believe why or how the 1... more

I read the review (and saw the photos) of the person who stayed at about the same time my husband and I did (November 2006) and I think they have the wrong hotel! The first set of candid traveler photos (of a very nice room and bathroom) is what we experienced and we had a room in the basement! The... more

My family and I reserved 3 rooms at this hotel for 3 nights in July. My husband and I had planned our wedding in London for one year and decided to stay at this boutique hotel as it was very close to our ceremony venue. It was a great decision. The staff was very polite and helpful, we arrived early... more