Upon arrival the staff told me that the bathroom of the room we booked was "being re-tiled" and that they booked us in a different hotel. The place they put us was 5 minutes further from our desired location and cheaper (however we did not get the difference as I'm sure the hotel benefited from moving us). I would not... more

We tried to cancell our reservation and were told that this hotel had a 28 hour cancellation policy instead of a 24 hr. They told us 24 hr when we made the reservation. Comfort Inn would not stand behind it and said it was up to the hotel and they would not allow us to cancell. We had to pay... more

Stayed one night with two friends on a girls weekend to London and this hotel surpassed my expectations. The main reason for choosing it was for the location, and because they facilitated three in a room rather than making us pay for two rooms, and I did not expect much considering the price was so good. The location is excellent... more

The hotel is in great location in Victoria. Rooms are nice and comfortable. Only issue, It would be nicer if the TV would face off the bed. There is a charge for Internet :( Breakfast has good choice and good value too. more

A pleasant surprise though I may have been lucky with the room I had. Large and reasonably equipped. Reasonably spacious shower room. Bit of traffic noise in the morning but much quieter than the hotels further down Belgrave Road. Reception staff were not friendly but were efficient. Very clean. more

we had booked a triple room online and when we arrived were given a double room with a sofa bed up and what they took off my visa was much more than the correct price. it was then discovered that we were given the wrong room so we had to move out and back to reception where we encountered a... more

Stayed one night on a business trip to London. Clean, comfortable, good-value room, quiet despite it's location in central London, and with much-appreciated air conditioning on an unusually warm March night. Large Freeview TV. Staff were polite and mechanically efficient rather than welcoming (try the City Inn at Westminster if you want the ultimate in the latter), and the continental... more

We stayed for one night in the Comfort Inn and found it to be just what we needed. The location was fantastic, a stones throw from Victoria Station. The rooms are quite small and basic but the beds are really comfortable. There were tea and coffee facilties and a hairdryer in the room. The breakfast was continental and spot on,... more

Or... maybe I should write Don't. Book. This. Hotel. as I never even got the chance to stay here - despite the fact that I booked the room through the hotels own web page a month prior to ou stay, I received a booking confirmation immediately, We phoned the hotel and they onfirmed we had a room for the dates... more