I made a Hotel reservation on November 16 at Alexander House to stay for one night on December 31 due to flight layover from Rome. When I arrived, the attendant told me that my reservation was canceled. I found myself, my 8 year old daughter and my wife out in the streets on a cold and rainy night looking for... more

This hotel ia horid. When we first walked in the door it was horrible the loby was nasty that smelled like waste. The desk people stole my credit card and put charges on it. The room had no room exept for the bed and the bathroom had a showerhead exept it was in the wall and a drain. The toliet... more

Cheap accommodation within a stone's throw of Victoria Station. Very friendly helpful staff although not all proficient in English. Street is quiet and rooms just adequate. But it is budget accommodation and you get what you pay for. I have stayed twice in 2004 and would use again. more

Booked on-line. I wanted a cheap overnight stopover with full breakfast. As many others have found, the room I booked was not in the building I was shown to (the owner owns 5 or 6 buildings adjoining one another). If they made clear that this was the case and that alternative accomodation i.e. not a specific room in a specific... more

Me & my husband just came back from our vacation in london. We booked one nite stay in a double basic room and 4 nites stay in the double en-suite room. I stood in disbelief when I saw the the double basic room. It was right at the top of the bldg. It was so small & cramped. There was... more

we booked a doble room in that hotel. We got there and got told that there is one reception for five hotels, and that they also share the rooms, so we were to stay in a different one, but that it was exactly the same. After booking nearly a month before a double room, they only had a single, and... more

having reserved one month before they took us to another hotel they owed and tried to make us both sleep in an individual one, same price. but that's not all! what an individual. Dirty, unclean, and tiny! no way 2 people could sleep there and I swear I've been camping all my life and even slept in bus stations and... more

Reserved a double room @ Alexander House Hotel on Hugh Street in advance and after arriving in London found out the owners owned 5 Hotels on Hugh Street and we were shown to a different hotel than the one we reserved. The BB's are clean(looked at 3 of them) but very small, dark, and cramped spaces. If you are looking... more

If you pay as little as 40 pounds for a bed in London, don't expect much! The B&B's on Hugh Street are all very similar; same layouts and basement dining rooms where breakfast is served. The basement rooms were musty and not always well vacuumed. Reminded me of a hostel. If you don't mind that, then perhaps this block of... more