Although the location of this hotel is good, the accomodation is dreadful. It lacked even the most basic amenities - there was no soap, bath mat or internet connection. There is also no lift (elevator) so I had to carry my bags up four steep flights of stairs. The hotel also charges 5% surcharge to use credit cards. There is... more

I was very happy with my stay and would recommend this hotel to everyone looking for an afordable nice room in London. I stayed in room 14 (top floor) and had a nice french bed on my own. The room and bathroom were spacious and nicely furnished, the bed was very comfortable. The only minus was the noise of the... more

Graham & Kay, Durban, South Africa We found this budget hotel on the web and then checked out the comments on Tripadvisor. In spite of a few negative comments we were very happy with the hotel. The rooms are small but very clean, the reception was friendly and helpful, the location is great and the continental breakfast in the resturant... more

It has a very good location and it is cheap ´- 80 pounds for a single but here are the problems - It is not safe. One key fits the front door and also the bedroom door, therefore the key must fit other bedroom doors. There is only a chain lock on the inside of the door to make sure... more

I met my friend in London for a nice relaxing break from babies etc. We were expecting something nice and clean and something where we could put our feet up after a long day of shopping and theatre. Oh, how wrong we were!!! Firstly we were both 6 months pregnant. Once we found the "hotel" (located next to a restaurant... more

This hotel was recommended to me by a tourism information kiosk at Waterloo station, and boy am I glad that I consulted them! The suites were spotless, the beds comfortable, the bathroom would not be out of place in a four-star hotel, the included breakfast simple and totally edible (I didn't take to English food, so this is high praise... more

We arrived at the mermaid suties and were pleasantly surpised to see that it was located directly in the middle of everything, from shopping, to a 5 minute walk to the tube, on a cosy little street between oxford and new bond street. For us it was a romantic 2 night stay. We loved it. The bed linens and everything... more

Just returned from London and wanted to post my review. The Mermain is located on Bond street just off Oxford Street . Its a stone throw away from London's Wests end Theatres and everything was on my doorstep. The hotel was abit pricy but its expected in Central London. One thing I would like to say is that there is... more

Unfortunately I work for a company that wants real value for money, and the price of the Mermaid suites fits into their budget, the hotel was booked by the company on my behalf. The way the hotel is set out is very unusual it is based in several different upstairs buidlings throughout the street and the restuarant advertised is a... more