I stayed here for 8 nights in June 2009. Unlike some other reviewers my room was not tired at all. It was updated and very clean. The carpet was new, tiles in the bathroom were new and everything had been updated. I was traveling by myself and had a double bed - room 559. It was very quiet and I... more

We stayed here for 4 nights June 13-17. We did the advance purchase rate for a superior room (avg. price per night = GBP115) and also took advantage of my ICHotels points to get a free nights stay. Room: Our room was absolutely HUGE - much bigger than I expected. I would definitely pay a bit more to get a... more

There is no questioning the benefit of this hotel's location in London, for it puts you within 5 minutes' walk of Buckingham Palace, the Tube, and just a couple minutes further to Westminster Abbey and Parliament. The hotel's restaurants, gathering areas, and lobby are impressive. Unfortunately, these first impressions faded quickly when my wife and I entered our room. While... more

This was my second stay at this Crowne Plaza hotel for business. Both times I've been upgraded to larger executive rooms with free magazines and bathrobes. The staff have been wonderful and couldn't be more helpful. I'd love to come back to this hotel for a personal visit, if only to sit in their gorgeous inner courtyard with large fountain... more

Used this hotel a couple of times. Superior rooms are ok in terms of size but all rooms are a little tired and beds are only average for comfort. Tend to use restaurants and pubs nearby as food isnt special and is heavily priced. Pub around corner does good English Breakfast for half the price of hotel. more

The hotel is very close to Buckingham palace which provides one a great opportunity to enjoy the great parks nearby particularly in the summer. Most of the tourist locations are closeby. They have an Indian restaurant making the hotel good choice for Asians. more

No doubt this hotel is convenient. Right next to Buckingham Palace (become the Queen's neighbour for a night or two). Quite accessible from St James' Park underground station (a little further from Victoria station). Hotel is grand on the outside and in the lobby (although the doorman kept ignoring me, never really offered to open the door for me). Front... more

Worst Hotel ever.... Breakfast room like a hostel..... Rooms are old an dingy.... shower pressure pathetic.... VERY Disappointing more

Hotel surprisingly poor. Was expecting better. Delay checking in as room key didn't work and had to return to get another. Corridors were murky, narrow, and desperately needed renovation. Room not much better - definitely seen better days. Cramped and generally annoying. Breakfast service even worse - staff rushing around, poor selection of food, room cramped. Would definitely not return.... more