Although this hotel is only a stone's throw from my of office, the deal we got on the room made it a worthwhile base for my wife and I whilst in London celebrating my birthday. There is major renovation work going on, which we were warned about, but our room, on the 3rd floor had already been refurbished. We didn't... More

The hotel is very very tired and the service is not upto scratch. Definitely not value for money. The room service food is average but the speed of service is decent. The staff at the Hamptoms bar are friendly but those at the Quilon restaurant are indifferent (the managers). Breakfast at Bistro is average with varying levels of service and... More

If were to describe our stay at the St James in one word, we would stay 'wonderful'. From the moment that the doorman tipped his hat on our arrival till we left five days later, we fully enjoyed the friendly and efficient service of all the hotel staff. Our very clean room overlooked the main courtyard and though works were... More

Stayed at this property for 6 nights although renovations were underway (we were advised prior to booking). The staff were very warm and could not do enough to meet all of our needs.... Booked tours, arranged Restaurant bookings and transport. The rooms are large which was a big surprise for London. The renovations did not effect our stay in any... More

I have just returned from 3 nights at the Crowne Plaza St James's, having been taken in by the Laterooms site deal listed at the beginning of January of a double room normally costing per night £700 for just £99 plus a £15 special deal for cooked breakfast. The saying "if it sounds too good to be true then it... More

Only stayed in this hotel for one night, we never ate here, or used any of the facilities, the hotel was having some renovations done, and this included the Michelin star Indian restaurant which was closed due to the building work. We were heading up to Gatwick the next day so this is why we chose this hotel the location... More

we enjoyed this hotel a lot. It was very clean and modern. The staff were very helpful and the breakfast was delicious. The travel time to the city was about 15 minutes. Compared to the price of the other hotels closer this was a very good deal. The hotel does have free wifi, and a very nice business center and... More

Have just returned from two week stay at the Crowne Plaza and loved every minute of it. As I was staying for some time, was given upgraded room. Staff always friendly, esp head concierges David and Fred. Would stay there again without hesitation and recommend to others. Comments on this site about current renovations and internet speeds are niggly. The... More

My daughter and I stayed for one night and really enjoyed our stay. From the moment we entered the staff were polite and extremely helpful. On checking in we were told we had a double room. We asked if we could have two single beds and the receptionist was immediately helpful asking if we could wait 15 minutes in the... More