Very Nice Hotel, traditional classic decor, very friendly staff & attentive to our needs. We were upgraded to a superior deluxe room which was very nice & spacious. more

The Crowne Plaza St. James is in an excellent location for sightseeing. It is two blocks from Buckingham Palace and about 1/2 mile walk from Parliament, Westminster Abbey, and Royal Horseguards, and about the same distance from Victoria Station in the other direction. There are several theaters near Victoria (we saw "Wicked" at the Victoria Apollo. There are plenty of... more

Okay, so it hasn't been sooo many years since I stayed here last (and wrote reviews), from June 2008 to October 2009. But, I am very pleased to see the level of consistency that I did - everything the same if not better (other than the prices, which have gone up and if you are American... sorry). Lobby/reception/check-in - The... more

This is not a typical Crowne Plaza. It is actually Taj owned under the CP banner so you get an unusual mix. The location is excellent, the lobby is marvellous and the top grade rooms not bad. But the corridors are shabby - the carpets have been replaced but not the wallpaper or paint re-done. Investment has gone into touch... more

Had recent 2 night stay here, with 3 generations of family, some travelling from abroad. Concierge was very helpful in sorting out car parking in the streets around the hotel.It was "free" as at a weekend but the doorman kept an eye on it whilst we waited for the free period to begin,some hours after we arrived.We were also able... more

My wife and I stayed here for three nights before a cruise. I used points for this stay. When we arrived the room was not ready so we walked around. There are so many attractions within walking distance that it was several hours before we returned. The room was small but certainly adequate and very clean. The bed was comfortable.... more

Positives...Good location for getting to the poosh parts of London, and the main tourist areas/Good breakfast, yet beware of a wait on the weekends/staff were helpfull in most areas Negatives....This is olde world tradittional hotel, and getting to your room isn't easy, as each floor is big and full of nooks and crannys/ the bathrooms are really, really tired and... more

We stayed in this hotel for two nights as it was near to the Billy Elliot theatre. We had to ask to move room as the bath was chipped and marked. The second room we were shown was the same but third time lucky!! Our clothes were lost in the transfer and only turned up the next day after frequent... more

This really is a great location for visiting London, ok for value, probably the top end of what you would want to pay, and the rooms are looking tired and could do with a spruce, but in general the hotel is very quiet, and the staff are very friendly, and even though it is quite posh, you don't feel out... more