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Crowne Plaza London St James


Hotel class 4.0 of 5
45 - 51 Buckingham Gate, London SW1 E6AF, England
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Reviews you can trust

74% Recommend
4.0 of 5 stars 287 reviews
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By trip type
All (287)
[ Date ] [ Rating ]
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4 of 5 stars
Newcastle-upon-Tyne, United Kingdom
1 Nov 2009 | Trip type: Couples New

Very Nice Hotel, traditional classic decor, very friendly staff & attentive to our needs. We were upgraded to a superior deluxe room which was very nice & spacious. more

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4 of 5 stars
Crestview, FL
27 Oct 2009 | Trip type: Couples

The Crowne Plaza St. James is in an excellent location for sightseeing. It is two blocks from Buckingham Palace and about 1/2 mile walk from Parliament, Westminster Abbey, and Royal Horseguards, and about the same distance from Victoria Station in the other direction. There are several theaters near Victoria (we saw "Wicked" at the Victoria Apollo. There are plenty of... more

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4 of 5 stars
Washington DC, District of Columbia
24 Oct 2009 | Trip type: Business

Okay, so it hasn't been sooo many years since I stayed here last (and wrote reviews), from June 2008 to October 2009. But, I am very pleased to see the level of consistency that I did - everything the same if not better (other than the prices, which have gone up and if you are American... sorry). Lobby/reception/check-in - The... more

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4 of 5 stars
Wiltshire
24 Oct 2009 | Trip type: Solo travel

This is not a typical Crowne Plaza. It is actually Taj owned under the CP banner so you get an unusual mix. The location is excellent, the lobby is marvellous and the top grade rooms not bad. But the corridors are shabby - the carpets have been replaced but not the wallpaper or paint re-done. Investment has gone into touch... more

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4 of 5 stars
Reading
7 Oct 2009

Had recent 2 night stay here, with 3 generations of family, some travelling from abroad. Concierge was very helpful in sorting out car parking in the streets around the hotel.It was "free" as at a weekend but the doorman kept an eye on it whilst we waited for the free period to begin,some hours after we arrived.We were also able... more

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4 of 5 stars
Marietta, GA
6 Oct 2009 | Trip type: Couples

My wife and I stayed here for three nights before a cruise. I used points for this stay. When we arrived the room was not ready so we walked around. There are so many attractions within walking distance that it was several hours before we returned. The room was small but certainly adequate and very clean. The bed was comfortable.... more

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3 of 5 stars
UK
22 Sep 2009 | Trip type: Couples
1/1 found this review helpful

Positives...Good location for getting to the poosh parts of London, and the main tourist areas/Good breakfast, yet beware of a wait on the weekends/staff were helpfull in most areas Negatives....This is olde world tradittional hotel, and getting to your room isn't easy, as each floor is big and full of nooks and crannys/ the bathrooms are really, really tired and... more

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3 of 5 stars
Scotland
21 Sep 2009 | Trip type: Couples
2/2 found this review helpful

We stayed in this hotel for two nights as it was near to the Billy Elliot theatre. We had to ask to move room as the bath was chipped and marked. The second room we were shown was the same but third time lucky!! Our clothes were lost in the transfer and only turned up the next day after frequent... more

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4 of 5 stars
brighton
19 Sep 2009 | Trip type: Couples

This really is a great location for visiting London, ok for value, probably the top end of what you would want to pay, and the rooms are looking tired and could do with a spruce, but in general the hotel is very quiet, and the staff are very friendly, and even though it is quite posh, you don't feel out... more

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2 of 5 stars
Nottingham
17 Sep 2009 | Trip type: Business, Solo travel

I telephoned (normally I internet it) and booked a room for 2 nights and was quoted a rate of £200+ per night which my wife called and confirmed the day afterwards. When I arrived I was told by the desk clerk that I had a very good rate and had been upgraded, which was a pleasant surprise. When I checked... more

Management response from
RDMCP, Rooms Division Manager

The rates at the hotel fluctuate in accordance with hotel availability and how busy London is. On the night concerned, the hotel was almost fully booked and this guest booked a Deluxe Bedroom. The hotel recognised the high rate that was booked and upgraded, complimentary, to a Deluxe Suite. We are disappointed that this guest feels upset by the rate...

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Crowne Plaza London St James Also Known As

  • Crowne Plaza London
  • London Crowne Plaza
Address: 45 - 51 Buckingham Gate, London SW1 E6AF, England
London hotels Crowne Plaza London St James
4.0/5.0
287