Perfect for our purposes(4 friends one big room)--close to Paddington rail station and tube stops; friendly, accommodating staff; nice room with refrigerator, clean bathroom, good breakfast. More

Me and my wife stay here in jan 2012 during my visit to london. Frankly, great location. Lots of food stall surrounding, big bus route, very nice neighbourhood, clean and good hospitality. I will come and stay here again :) WanFarhan & Wife Kuala Lumpur, Malaysia. More

Luckily we only needed a few hours for shower and sleep before moving on to Paddington station and Heathrow airport. Only a short walk from this hotel to Paddington station and the Heathrow trains. It's a shabby hotel. Everything worn out. Our room - broken toilet seat, broken light fitting hanging down, torn bed cover, TV didn't work. Tiny room... More

Stayed here for the 2nd time, and both times have expected much worse than I received. Receptionists don't speak perfect english, and can't always help with technical difficulties (remote for tv wasn't working so receptionist just tried to give us different sets of batteries), but to be fair there doesnt seem to be any more than 3 or 4 of... More

My partner and I booked this hotel as part of a package with our theatre tickets. When we arrived we were happy with our first impression! It didn't last! Firstly the receptionist told us our theatre destination would only be a 15 minute walk from the hotel. Wrong! Lucky we didn't take her advice and walk it as it would... More

if you have an option, dont take this please! on arrival charged 5% extra for paying by card wasn't shown to room and why? because it was so small and dingy it was unbelievable.. room was warm but so warm it needed window open but then so noisy from street noise i couldn't sleep. Room was tiny, if your over... More

On arrival tried to charge extra for paying by card which is ridiculous. After I returned from the cashpoint and paid I was shown to a tiny room with a 14 inch TV and a small wardrobe. This takes up 90% of the room space. To use the kettle you need to place it on the floor next to the... More

had booked a double room for the weekend and when we arrived the told us they were full and could not find our booking despite having our booking form and deposit paid.the receptionist was not one bit helpful or friendly.we were left to our own devices in looking for another hotel after arriving from ireland and not knowing our way... More