I booked for the first time through the Accor website and found it misleading, thought my hotels rooms were £190 per night and that was just first night other nights wer £265 which is much too expensive for this area and a pretty small room, when I was under the impression I was booking a superior room. So I don't... More

I visited London and stayed at Novotel London City South from 5/10 through 5/16. The location of the hotel is ok, its far from central london, however close to the London Bridge(walking distance) and Tower of London/Tower Bridge. There are some great restaurants in the area. The service at the hotel was just ok. After the first night, AC pretty... More

This is a fairly standard Novotel. Check in was pretty easy and swift, the room I had was on the 6th floor, overlooked by offices opposite, and seemed quite noisy at time as well. The room was basic, agree with another reviewer re the overly heavy duvet and I would add pillow to that, did not make for the best... More

We chose this hotel as part of a weekend visit in to London. It has a good location - a few tube stops to the theater area, walking distance to the Tate Modern and a fantastic view from our room of the Shard. Like all purpose built modern hotels, the sound proofing in the rooms is far superior to that... More

This Novotel had all of the annoying things about a European style hotel that I expected... the overly heavy duvets (why? why? why? what is with these nasty things?); the ubiquitous shower that doesn’t have a proper door so that the whole bathroom is wet and slippery; dark, dingy hallways (with an odd smell of bleach and mushrooms); and no... More

Although this hotel does not have air conditioning and this was known at the time of booking, it is to warm in the room unless you open the window. Breakfast was a disappointment. Very thick rather dry bacon, very salty muselli (why one might ask). The hotel needs a visit from the Novotel's quality control department. Poor service in the... More

Location, venue and staff were all excellent - I am disabled and the staff really went out of their way to ensure I had all the assistance I needed. I would highly recommend this hotel to anyone, disabled or not.

Have stayed here on previous occasions and we would highly recommend this hotel. Great walks along the Thames only minutes from the hotel with plenty of places to stop and enjoy good food and drinks to suit all pockets. Plenty of cultural experiences close by including St Paul's Cathedral.

I booked two rooms at Novotel London City South for my family and some out of town guests. One of our rooms was upgraded to a suite upon check-in, which was nice. The other room, an "Executive Room," was a bit tight for a family of five, but manageable. Both rooms were nice, clean, and quiet. I felt the beds... More