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Holiday Inn Express London-Park Royal

3.0 of 5
Victoria Rd | North Acton, London W3 6UP, England
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Ranked #146 of 1,067 hotels in London
4.0 of 5 stars 582 Reviews
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582 reviews from our community

What travellers say about this hotel
  • Tube station(22)
  • North Acton(20)
  • Very good(12)
  • Central line(12)
  • Clean and comfortable(4)
  • Continental breakfast(4)
  • Priority Club member(3)
  • Convenience store(3)
Traveller rating
    230
    275
    50
    20
    7
Only show reviews for Family (93) | Couples (117) | Business (35)
Date Rating
shawchessplayer
Kendal, United Kingdom
Contributor
20 reviews
9 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

This hotel has some very convenient points. - Next to the Central line tube - 20 mins to London centre - Tesco Express across the road - Decent pub across the road Because of this it is worth considering when visiting London. It is a fair bit cheaper than most of the more central hotels. It is well managed, and... More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
11 February 2012

Thank you for taking time to write a review on Tripadvisor. I am delighted that you had a good stay with us and hope to have the pleasure of welcoming you back soon to the Holiday Inn Express Park Royal. Sincerely Stella Fernandes Holiday Inn Express London-Park Royal More

johndavies68
swansea.wales
Senior Contributor
35 reviews
53 helpful votes
4 of 5 stars Reviewed 1 February 2012

as the title suggests not in central london,but hotel is so close to north acton tube station everywhere is reachable.this hotel is only a couple of stops away from westfield.when coming out of the tube station i advise you to turn right go up the path and past the petrol station.the hotel itself is very well presented .rooms are a... More

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Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
2 February 2012

Thank you for taking time to write a review following your stay with us in November 2011. We advertise on our website that we request for a deposit on arrival and this is purely so you can charge any incidentals or extras to your room. The deposit can be made in cash or credit card and is refunded on checkout.... More

brenyeo
Singapore
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 28 January 2012

Don't expect a large, luxurious hotel. Holiday Inn Express is basic and comfortable. We went to London to visit a friend and we figured we're fine staying at a no-frills hotel since we are only in the room for bed and breakfast. We chose Holiday Inn Express because it was near the North Acton station. In fact, it is right... More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
28 January 2012

Thank you for the lovely comments about the standard of cleanliness. I shall pass this on to our Housekeeping team whom I am always proud of. As for The Coffee Shop, I will pop across and mention your comment to the shop owner. I hope you will have an occasion to visit London again, and try out our front facing... More

umka77
Nicosia, Cyprus
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 23 January 2012

i travelled alone with my young daughter 7 y.o. four nights stay for sightseeing of London. My priorities in search of the hotel were:1) security 2) location (max 5 mins to metro station+max 15mins by metro to the center) 3) good value for money 4) cleanliness we had a room with sofa (it was on offer at the same price... More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
11 February 2012

Dear Guest Most pleased that you and your daughter had an enjoyable stay in London! Thank you for the attention to detail on our facilities and services we offer. We are delighted to know that you will stay with us again and certainly look forward to your return to the Holiday Inn Express Park Royal. Sincerely Stella Fernandes Holiday Inn... More

1NicePerson
USA
Top Contributor
129 reviews
82 helpful votes
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Who could ever forget the brilliant comic relief from Monsieur et Madame Thenardier, those saucy innkeepers who rooked their guests out of every last sou in Les Miserables? In "Master of the House" they even brag about charging an extra "three percent for sleeping with the window shut!" Of course what delights audiences in the West End, doesn't necessarily play... More

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Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
18 January 2012

I am very sorry for the new charges we have had to raise for wi-fi. We did expect our guests to be dissatified with this fee and have kept it to a minimum. It is always great to read the positive comments and I am absolutely thrilled that the rest of your stay was as pleasant as the one 5... More

drm1731
East Greenbush, New York
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

This hotel has both pros and cons. The breakfast every morning was great to have available. The location is very handy, with it being right next to the tube station. The rooms are very basic and the beds were not comfortable. When asking at the front desk for some basic information about the tube, I was first made to wait... More

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Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
17 January 2012

I always like to read the great comments that come through TripAdvisor. I was disheartened to hear that we mis-directed you and sincerely apologise for that. I have passed on your praises to Chloe! Let me know when you are back, and I will ensure that you have a perfect stay! Thank you for staying at the Holiday Inn Express... More

Smoggy84
Rotherham, United Kingdom
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 8 January 2012

Be weary of the name Park Royal, as the hotel is actually located in North Acton, and main area of Park Royal is about 10mins walk. But whenever I am working in Park Royal, this is definately the hotel of choice for myself and colleagues. Hotel is situated right next to North Acton Tube Station (Central Line) and is served... More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
11 January 2012

Thank you for a glowing review and we look forward to seeing you again..and again! From the team at the Holiday Inn Express Park Royal, we wish you a very happy New Year! Sincerely Stella Fernandes Holiday Inn Express London-Park Royal More

drew2222
Northwich, United Kingdom
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed 6 January 2012

I booked 2 nights here whilst visiting London. The hotel is about 20 minutes from Euston by tube. It is fairly priced for London and there is a good pub opposite and shops and takeaways nearby. Reception was quick and easy, my booking was dealt with in a friendly manner. Room was on the 3rd floor at the front, so... More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
19 January 2012

So looking forward to your return! Let me know when you will be back, and I will ensure that you have a perfect stay. Thank you for sharing your comments with us. Sincerely Stella Fernandes Holiday Inn Express London-Park Royal More

hendy1234
Lexington, Kentucky
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 5 January 2012

I was very pleased with this hotel. The rooms were quite nice especially by European standards. Cleanliness of the hotel was amazing. Breakfast was very good but did get a little boring on the 6th day. Beds were very comfortable. The tube stop is about 2minute walk and given the close proximity of the tube I never was bothered with... More

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Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
8 January 2012

Happy New Year from the team at the Holiday Inn Express Park Royal. We have a pilot test programme to recognise our Gold and Platinum Priority Club members and are no longer able to offer free wi-fi during this trial period as this was previously given to all exisiting PC members and new members. The reasonable and now necessary fee... More

dean c
Poole, United Kingdom
1 review
1 of 5 stars Reviewed 3 January 2012

booked a £69 twin room, charged a 'security' fee of £99 on arrival, when queried i was told ' the money has not left my account' even though my phone app showed it had !! on checkout paid another £76,60 be aware of this scam !! More

Was this review helpful? Yes
Stella Fernandes, General Manager at Holiday Inn Express London-Park Royal, responded to this review
4 January 2012

Dear Guest It is very disheartening to read your review. I would appreciate if you would call me to discuss your concern as I am not aware of your complaint. Naturally, if we have overcharged you, I would be happy to refund you. We pride ourselves on the honesty and integrity of the team at Holiday Inn Express Park Royal.... More

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Holiday Inn Express London-Park Royal Also Known As

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: Victoria Rd | North Acton, London W3 6UP, England

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Holiday Inn Express London-Park Royal
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