tiny rooms, you can´t hardly move in the shower, no gel, no shampoo, cold room, you need to pay for the TV remote control. An absolute disaster. The only good thing is outside the hotel: the location. Don´t waste your time and money here. more

The hotel is very good, if you want a basic no frills hotel at reasonable cost. I found my bed a little hard for my personal liking, but then I have had the same problem with hotels costing twice as much. Decor good, and room adequate. Downside, toilet seat badly needing replacing in the ensuite shower room. I had a... more

This is a basic hotel within a few minutes of Paddington station - booked through lastminute.com. I found the staff helpful on reception, check in took about 5 minutes. The room was on the third floor, with two single beds, wardrobe and flat screen TV. Coffee and Tea making facilities and it had a hair dryer that worked were provided.... more

This hotel is absolutely a big joke. The desk clerk were presumptuous and did not even care to help us. The breakfast was a joke, tasted like nothing. Our room was in the basement, with view to the garbage area. The bathroom were so small that when you were talking a shower you had to go out of the room... more

This hotel is good if you are ONLY in the room to sleep. The price is great for the location but you certainly get what you paid for. Only the beds fit in the room and if you get a bathroom (I don't think all of them have bathrooms), you may not have room to close the door when you... more

travelled to the uk from australia spent 3 nights in london from check in to check out no body from the hotel gave a stuff could hear every one in room above and beside us thumping around all night towels replaced every 2 days bed was uncomfortable i wont go on did not expect 5 star but i did expect... more

This hotel was comfortable and reasonable. The area is fairly central in London with most sites within walking distance. Breakfast was adequate, nothing fancy. Service was freindly, slightly incompetant but friendly. more

Flew to London from Ireland to see a show at the theatre and booked into the Alexandra for an overnight stay. On arrival to the hotel they were over booked and sent us across the road to their partnering Hotel, “Seymour Hotel”. Checked in their and were sent to a room not even in the same building but down the... more

I was attending a function at the Royal Lancaster and decided to stay overnight in London rather than get an expensive Taxi home late at night. Got a good deal on last minute.com for the Alexandra which is about 100 mtrs away from the Royal Lancaster. Hotel room was small, bathroom v small, but clean comfortable and ideal for what... more