Check-in was flawless, but the first room we were given had broken airconditioning. Likely it had been broken awhile, as there was a fan in the room. Back to the desk, where new room with functioning air was assigned, but at farthest end of the floor from first room. Dinner servers very nice, but weren't well-trained or efficient. Food was... more

After over 8 hours of travelling I checked into the hotel with my wife and two young kids. All we wanted to do was to go to our rooms and rest. There are 2 sets of lifts which take one to different parts of the hotel. We were not advised which set of lifts to take so when we arrived... more

To make our flight out of Heathrow, my husband, teenager, and I picked this Premier Inn. It is convenient to the airport with the Bus 6 for Terminals 1, 2, and 3. Late at night you will need to take a taxi from Heathrow. The check-in was quick ,and the clerk friendly. Our room was clean and quiet, and the... more

Conveniet location if you are either arriving or flying out from Heathrow. It's basic, clean and has all the amenties. There is a pub (where you can order sandwiches), a resturant, internet access and a modern clean room. Well worth the money for an early moring departure from Heathrow back to the United States. Some folks previously complained about the... more

We booked this place because of the price and the "family friendly" reviews. With the price of lodging by Heathrow, this place looked ok, 100 pounds (about $210)/night. budget???? Well, according to what is available, a bargain. The good: the staff is super nice and try to help. the breakfast is a steal 7.5 pounds/adult and up to two kids... more

Stayed here with our 4 year old grandson as part of a 2 day one night excellent value package booked via the Legoland site. It takes about 30 - 40 minutes to get to Legoland as fairly busy roads. Hotel staff extremely friendly and helpful. Room had 2 double beds and overlooked the centre of the hotel. Plenty big enough... more

We stayed here for one night whilst attending a gig at Twickenham. Paying £55 for a family room (which was 2 double beds), plus £15 for 4 breakfasts and £8 for overnight parking. The rooms are quite small, but adequate for a brief stay. Service was excellent with all the staff being polite and helpful. The breakfast was good quality... more

I stayed here as a stop over before flying to the USA. I have generally found all Premier Inns very similar. This hotel was no exception but was quite a bit bigger than ones I had stayed in elsewhere. The shuttles from Heathrow were fairly frequent and easy to use. I would rather they do it like Gatwick does and... more

Stayed here overnight following late return flight and not keen on embarking on a miserable late night trip accross London to end my holiday. This is a Premier Inn and it's at Heathrow so it should come as no surprise to anyone that it is overpriced for what it is. Arrived about 10pm via Hoppa bus from airport (£4 each... more