Stayed here two or three times now. Polite, attentive staff. Clean rooms in good condition. Parking is monitored and CCTV. Great for tower of london/tower bridge/city. Road can be a little noisy but otherwise fine, it is London.

The hotel staff were extremely friendly and helpful. We were in London for a concert and the staff were very good at giving time to us to give directions and public transport information. Checking in and out was very easy. The room was nice but a bit chilly. The heating wasn't very warm. However, overall the room was clean, good... More

Even though it is not in central London, it was a short walk to the DLR station with excellent connections to the "Tube". The room was clean and met all our needs and expectations. The staff provided excellent customer service and were all very pleasant and accommodating. We were provided with a tourist map that doubled as a discount coupon... More

Because it's a little way out of the city this place is frequently good value for money when it comes to the nightly room rate. ALWAYS book in advance on the internet though - never just turn up as the "rack rate" is a ridiculously inflated price over and above what you can get online - as much as £100... More

Stayed there for a few weeks when on business a year ago and I always found it pleasant and generally efficient with a real emphasis on customer service. As a result I booked to stay again this year but made a mistake on the date. When I tried to book in, Pijush on the desk not only recognised me from... More

We booked this hotel because it was cheap. Turns out it was in a perfect spot, It's five minute walk from the DLR station and 15 minutes away from the 02 Arena. The room was clean and tidy and the bathroom was good. If you're looking for a basic, cheap and clean stay this is a good option.

I stayed here for 2 nights, the Hotel was not what I expected at all ! Firstly, NO suites to upgrade to, and I asked about this when booking and no one told me otherwise and the room was less than basic, not clean as both beds had previous guests hairs in them and the pillows too and the shower... More

stayed for a weekend away to see west end show and explore Lodon from the moment we arrived we found the staff friendly, attentive and very very polite the room was comfortable and clean, we didn't come for a panoramic view of the city so were not disapointed by the view of the surrounding streets! car parking was secure under... More

We stayed in a family room with 3 adults for one night in April. Having stayed in several HI Express hotels our expectations were not very high and we booked with the attitude "ah sure fine for one night". We were really pleasantly surprised by the excellent service, assistance and general helpfulness of the staff. The area is really convenient... More