I stayed at this hotel as I was visiting an exhibition at the nearby Excel venue. I had not stayed at an Ibis previously, and if a choice was available, would probably choose Premier Inn over Ibis. I must stress that you can't fault the place for cleanliness and helpfullness of the staff. I am not really a budget hotel... more

I stayed here several nights with a large EF Tour Group. This was an excellent hotel with plenty of amenities. It was large, spacious, and modern. Check in was great. Staff was friendly and helpful. Expect lots of tour groups staying at this hotel. The rooms were comfortable and clean. The hotel was quiet. There is a large marina out... more

i originally booked this hotel for the michael jackson tour at the o2 and decided to still spend the weekend in london after his death. ive got to say im suprised by the other comments on here. i had no problems whatsoever. nice smooth check in - yes we paid on arrival - whats the problem with that? car parking... more

Stayed at the Ibis Excel for 1 night. We weren't expecting anything fantastic but were still disappointed in general. On the plus side the room was spotless and we had a good view of the river and the O2. On the downside, the reception staff were rude and uncommunicative and it took absolutely ages to check-in. Before we arrived we... more

stayed here for a weekend night- hot stauffy day- told hotel ahd heating but no air conditioning .Poor reception by reception staff-poor language of english spoken.Wrong room given twice to me - x1 room could hear loud voices- would not open door! IMy room key was given to another couple who unlooked my room(no fault of theirs ) and were... more

I think this is probably the worst hotel I've ever stayed in........and I've stayed in a lot of hotels as I travel extensively for my job....... Everything was dirty; the staff or management were not interested in listening, the room was small & cramped and poorly equiped. There is only 1 pillow per person in the rooms...you want another one?... more

Stayed here for a Tina Turner Concert at the O2. Very good for access to o2 and excel. It's a very short walk from Custom house Docklands Light railway and is next to the Excel centre, takes about 30 mins from central london but again very easy. For the o2 it was 2 stops to canning town then 1 stop... more

Myself and friends have stayed in this hotel a couple of times. It is really close to the Excel Centre as that was where we were going. The staff are friendly here and try and help you out with any problems that you may have. There is a carpark which is underneath the Novotel Hotel but the Ibis customers can... more

We were attending a party in the docklands for NYE and decided to stay at the Ibis Excel rather than getting taxis home. It cost £88 for the room. I was aware that it was only a 2 star hotel, however the fact that the hotel was only built a few years ago and the positive reviews on this site... more