I loved stayed at the Bentley so much, it would have to be one of my top hotels! We actually found the Bently via wotif.com after moving out of a terrible hotel our travel agent had booked for us. The location of the Bentley was perfect, only a couple of mintues to the tube station (sorry I don't remember the... more

A beautiful building does not make a hotel special - it's the service and this hotel does not deserve the distinction of Hilton's upper echelon chain, Waldorf-Astoria. From an understaffed front desk to a inept concierge, service is obviously not a priority here. Having requested a rental car by email prior to arrival, we were told it would not be... more

This hotel is very convenient if you use Underground service by Picadilly line from any of the terminals in Heathrow provided you are not carrying too much luggage. You alight at Glocester Road and the hotel is less than 150.M away. It is in a quiet street by Harrington-Garden, quite a bit of Cafe's like Paul's and the Michelin rated... more

Located in a conservation and residential zone. A pity about the hotel's noisy rooftop machinery, which could impact on sleep. more

We loved the Bentley! After all the research and reading comments we decided on the Bentley. Got a great deal with breakfast as we did not want to search for that all important first morning meal. Extravagant decor with gold, rich jewel tone fabrics, and inlaid wood tables...we like this! Tall ceilings, and marble floors and columns round out the... more

Got great internet rate for this hotel. Minute you walk in you're treated as royalty. My room was great but hot water was not working in shower. I notified staff and manager came up straight away. As problem couldn't be fixed, I got an immediate upgrade ;-). Perfect location. Strange: cleaning lady was wearing sweaty casual clothes ... you would... more

I got a late deal on this hotel and paid just over £110 (with a certain internet booker). For that price in London I think it's a bargin. The room was very much of the faded elegance variety, marble bathrooms, but some patches of rotted wood. French regency furniture, but stains on the carpet - that kind of thing. The... more

The Bentley looks gorgeous in highly polished marble and wood The bedrooms are also very clean and our bathroom was again delightful. However, the staff are always on hand to pull down the facade of high-class and reveal the manure beneath. For an alleged 5-star property it was sadly lacking in almost every conceivable notion of service. Had we had... more