This is the only Novotel I could get for whitsun weekend that would accept Tesco clubcard vouchers in full payment for 2 nights. We had Chessington Adventure tickets also though tesco clubcard vouchers so although a bit of a drive 45 mins, was still a cheap break. The car park is underneath hotel and is guarded by cage doors, I... more

greats location n view, near docklands (outside London), luxury n modern hotel with friendly staff, nice n comfort bedrooms. more

I stayed at this hotel 16-18th for a weekend away in London. I did the booking through Lastminute.com and paid £158 for the two nights, breakfast not included. It is in Docklands and some people would find it too far from the centre of London but it is situated between two DLR stops and the service is frequent so not... more

This modern hotel is perfect when working at the excel (which is next door). It has onsite secure parking, good bar food, an excellent breakfast, and clean, tidy and quiet rooms which is amazing as the City airport is in eyeshot if you venture outside. more

you might get a call on the day of check-inn and found yourself booked in a lower class hotel 20 minutes away from excel. more

A great find. The hotel is well positioned for the DLR, comfortable, with good sized, clean and well equipped rooms. I liked the separate bathroom/lavatory, and the fact there was both a bath and shower cubicle. The toiletries supplied were nice and tea/coffee plentiful. Check in was a pleasure - the lady on the desk, Laura, was friendly and helpful.... more

My decision to choose this hotel to stay in while in London was not a good one as it is much further away from central London than I expected. That may have coloured my feelings about the hotel which at best were indifferent. However, one good thing about it is it's closeness to Custom House DLR "tube" station and it... more

September 2009 – we stayed at this hotel as part of a Concert (at the O2) package. The hotel is easy to get to (Custom House on the DLR) - 5 minute walk from the station, most of it covered. It is in a very quiet area and you can have drinks on the terrace overlooking the water – very... more

Having stayed at two Sofitels in London, the Novotel ExCel was an attempt to keep my expenses within budget. I was worried that it would be a soulless 'chain' hotel. No worries required there. The best way to get to the hotel is by DLR rail: choose 'Custom House' stop and the train drops you about 5 minutes' walk away.... more