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Baglioni Hotel London

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Traveller (382)
360
Panoramas (25)
Videos (1)
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About

#125 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the Spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Flatscreen TV
Bidet
Bath / shower
Private balcony
Room service
Sofa
Wardrobe / wardrobe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Green
Languages Spoken
English, Italian
Hotel links
Special Rate:Sunshine, Wine & 35% Off
1,165Review17Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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susan f wrote a review 7 Mar
1 contribution
The hotel is a wonderful choice with impeccable service, immaculate rooms, amazing food and drinks and a wonderful concierge. The location makes it a convenient walk or cab ride. The staff was so kind and sent a bottle of champagne and sweets to my room on my birthday. I have stayed at Baglioni's all around the world and always make it my first choice.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 1 week ago
Dear Valued Guest Thank you for this superlative review following your recent stay and we are truly delighted to learn that you enjoyed your time with us and that all aspects of your visit met with your complete satisfaction. Our team will be very gratified to learn of your appreciation and we look forward very much to having the opportunity of welcoming you back to the hotel when you next plan a trip to London. Warm regards Mario Paglia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natasha E wrote a review Jun 2023
4 contributions5 helpful votes
+1
Hotel's Favourite
Best location central to all London’s attractions and great service, accommodations, and experience! Would definitely stay again! The surrounding community is clean, safe, and welcoming. Also 12 minute walk to the underground to quickly get anywhere in the city.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Federico Floris, Direttore generale at Baglioni Hotel London
Responded 23 Jul 2023
Dear Guest, an heartfelt thank you for this wonderful review. I am happy to read that you have enjoyed our service and location. We look forward to welcome you back in the heart of Kensington Regards Federico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MateoLukas wrote a review Feb 2024
Los Angeles, California16 contributions16 helpful votes
Was in town on business for week. Had several issues that never really got resolved over course of one week. Would NOT recommend. If high quality and attentive service needed, better places in immediate area available. Lack of communication amongst staff, e.g. reception communication with management and house staff.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to provide valued feedback following your stay at Baglioni Hotel London. I am truly sorry that your experience did not meet your expectations or indeed the standards of service in which we would like to pride ourselves. Please allow me to express my sincerest apologies for the shortcomings you experienced. At the Baglioni Hotel London, a member of The Leading Hotels of the World, we continuously strive to meet the needs and expectations of our guests and we are therefore most grateful to you for letting us know of your findings. Please rest assured that appropriate measures will be taken to address the issues you mention so as to prevent any such occurrences again in the future. We appreciate the time you took to share your concerns, and it is our hope that you may consider giving us the opportunity to redeem ourselves in the future. Sincerely, Mario Paglia Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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journeygoer wrote a review Jan 2024
Poole, United Kingdom43 contributions54 helpful votes
Great hotel and a great price for Kensington. We were well looked after by all the staff to make our stay a great one. I am looking forward to returning to the Baglioni Hotel and happy to recommend the hotel to others wanting a relaxing stay in Kensington.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ideal location for Hyde Park and the Royal Albert Hall.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, We are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. Thank you for your kind words of appreciation and our team will be as thrilled to read your comments and they were delighted to take care of you during your visit. We look forward very much to welcoming you again soon when you next travel to London. With Best Regards, Mario Paglia Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NorthStar47239317961 wrote a review Jan 2024
1 contribution
We came for a massage and relaxation in the spa. The therapist was very attentive and extremely good at massaging. You have the steam room with a his and hers showers, lockers and toilet.Thanks again Adaline for the massage i feel a lot better for it.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest Thank you for the valued feedback following your recent visit to the Baglioni Spa, and we are delighted to learn that you had a successful and relaxing time. We will be sure to convey your gratitude to Adaline and we hope very much to be able to welcome you back to the hotel in the near future. Kindest regards Mario Paglia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaimurray500 wrote a review Jan 2024
Edinburgh, United Kingdom148 contributions79 helpful votes
Beautiful entrance which is lightly scented and very welcoming. Even better we were upgraded to a junior suit. Separate sitting room and bedroom and an expresso coffee maker. Great breakfast and lovely staff.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Make sure you book room with breakfast included. Great value.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, We are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. Thank you for your kind words of appreciation and our team will be as thrilled to read your comments and they were delighted to take care of you during your visit. We look forward very much to welcoming you again soon when you next travel to London. With Best Regards, Mario Paglia Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rita wrote a review Jan 2024
Grendon, United Kingdom7 contributions2 helpful votes
+1
Really disappointed in this hotel. Worst service in a luxury hotel we’ve had in a long time The only personal that was on their game was the reception staff. No doorman when we arrived, he was too busy chatting with other staff members. The restaurant staff were either very inexperienced or just didn’t care about guests. We had to wait for over an hour to just get a burger and toasted sandwich. We were the only guests in the bar lounge. On Sunday the breakfast was more of the same. Omelette had the tiniest pieces of bacon I’ve ever seen. Again service was very very slow and disappointing Lovely rooms with a nice plate of treats on arrival. Loved the coffee machine If I can make a suggestion rather go to the London St James. I will rather grab a taxi to the Royal Albert than stay here again
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Just don’t use the bar or restaurant unless you very very patient
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to provide valued feedback following your stay at Baglioni Hotel London. I am truly sorry that your experience did not meet your expectations or indeed the standards of service in which we would like to pride ourselves. Please allow me to express my sincerest apologies for the shortcomings you experienced. At the Baglioni Hotel London, a member of The Leading Hotels of the World, we continuously strive to meet the needs and expectations of our guests and we are therefore most grateful to you for letting us know of your findings. Please rest assured that appropriate measures will be taken to address the issues you mention so as to prevent any such occurrences again in the future. We appreciate the time you took to share your concerns, and it remains our hope that you may consider giving us the opportunity to redeem ourselves in the future. Sincerely, Mario Paglia Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bert D wrote a review Dec 2023
1 contribution
My exspectations were exceeded. I will return next December. We arrived at approximately 10 am because our flight arrived from New York early in the morning. We understood that we likely could not get our room because check was at 2 pm. To our surprise, at noon I received a call and that one of our rooms was available. this is just one example of the staff going above and beyond.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, We are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. Thank you for your kind words of appreciation and our team will be as thrilled to read your comments and they were delighted to take care of you during your visit. We look forward very much to welcoming you again soon when you next travel to London in December if not before. With Best Regards, Mario Paglia Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Verity S wrote a review Dec 2023
3 contributions
Really lovely and luxurious !! The restaurant is excellent ! We always just go to the restaurant just for lunch / dinner ! Would highly recommend, unfortunately the beauty treatments were really terrible , I would not recommend the spa at all but the restaurant for sure
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, We are delighted to learn that you enjoyed your recent visit to the Baglioni Hotel London and we thank you for your kind words of appreciation concerning the Brunello Restaurant; the team will be as thrilled to read your comments and they are delighted to take care of you when you dine at the hotel. I am truly sorry however to learn of your poor experience in the Baglioni Spa, albeit most grateful to you for letting us know of your findings so that steps can be taken to improve the standards of service in this area. We look forward very much to welcoming you again soon when you next visit the Restaurant and we hope that perhaps you may also consider the Spa whereupon we can endeavour to show our services in a truer light. With Best Regards, Mario Paglia Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jerry R wrote a review Dec 2023
United Kingdom58 contributions44 helpful votes
Mixed Feelings Television didn’t work though a Pparently was fixed on the second day Sockets for the kettle and coffee maker didn’t work but we’re fixed Dressing table light didn’t work The room was also a little tired but clean Breakfast was good and staff were all very friendly Don’t know if we would stay there again
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Mario Paglia, General Manager at Baglioni Hotel London
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to provide valued feedback following your stay at Baglioni Hotel London. I am truly sorry that your experience did not meet your expectations or indeed the standards of service in which we would like to pride ourselves. Please allow me to express my sincerest apologies for the shortcomings you experienced. At the Baglioni Hotel London, a member of The Leading Hotels of the World, we continuously strive to meet the needs and expectations of our guests and we are therefore most grateful to you for letting us know of your findings. Please rest assured that appropriate measures will be taken to address the issues you mention so as to prevent any such occurrences again in the future. We appreciate the time you took to share your concerns, and it is our hope that you may consider giving us the opportunity to redeem ourselves in the future. Sincerely, Mario Paglia Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£379 - £555 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london baglioni hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
67
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BAGLIONI HOTEL LONDON - Updated 2024 Reviews

Frequently Asked Questions about Baglioni Hotel London
Which popular attractions are close to Baglioni Hotel London?
Nearby attractions include Kensington (0.2 miles), Rutland Outdoor Pursuits (0.3 miles), and Kensington Palace (0.3 miles).
What are some of the property amenities at Baglioni Hotel London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Baglioni Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baglioni Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Baglioni Hotel London?
Yes, parking is available to guests.
What are some restaurants close to Baglioni Hotel London?
Conveniently located restaurants include Launceston Place, Publiq., and Grato.
Are there opportunities to exercise at Baglioni Hotel London?
Yes, guests have access to a fitness centre, a sauna, and fitness classes during their stay.
Does Baglioni Hotel London have airport transportation?
Yes, Baglioni Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Baglioni Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Baglioni Hotel London offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Baglioni Hotel London?
The staff speaks multiple languages, including English and Italian.