I had the misfortune of staying here and my advice, DONT BOTHER. The room I was given had brown 'faecal' marks on the walls, even more on the toilet walls. The TV did not work and the air conditioning was non existent. There were information leaflets in the room which had 8 different pieces of gum stuck between its leaves,... more

The most awful hotel i have ever stayed in, i wouldnt even call it a hotel, it was more like a hostel. The rooms were vile, space saver shower and a toilet cubicle, no bathroom basically. Filthy floor, didnt even stand on it without shoes. If we could have got in somewhere else we would have left there and then.... more

Stayed there for one night and I wouldn´t recommend it. It was so noisy. Noise from the street (there is an Esso right next to it, where trucks are driving by at night) and noise from slammed doors inside the Etap hotel. The Twin Room is a joke as it comes with a tiny loft bed. To top it all... more

Stayed here as a family of 2 adults and 1 teenage girl. The room is very basic (double bed with a single bunckbed across the top) but for the money good value. The staff are very helpful as I had to make feed's up at night and this was no problem getting access to the kitchen and boiling water. The... more

Altough it isn`t on of those luxurious,expensive hotels, I absolutly loved staying in it because here is where I met one of the greatest persons...Muhib,the receptionist. If you ever, ever stay here, make time to have a litlle chat with him, and you`l never forgett him. When I met Mo(that`s his nickname), I didn`t even care anymore about the services,... more

So...i slept at the etap hotel for 6 night, while on a trip to london last summer. Me and my friends personally enjoyed ourselves there, and we also met a really nice man, named Muhib. He treated us really kindly, and maybe that's the reason why wedidn't sleep at all 2 night. We just stayed with him at the reception,... more

This is the ryanair of Hotels. For what you pay for this is exceptionally good value. Its dirt cheap, its clean, (you can stay in expensive hotels that have are much more grotty!!) it has a TV, a clean shower, clean toilets, clean sheets. No frills. I was there for one night to go to Excel Exhibition centre. Its relatively... more

The reason I stayed at this hotel and not the nearby TravelLodge was for the Orange WiFi service (seems to be available at most Accor hotels) which works with my Orange Business Everywhere subscription. As for finding it, the hotel is between DLR stops of Pontoon-Dock and London-City-Airport, and the number 474 bus from the airport stops about 200 metres... more

I stayed a night at this hotel/lodge I have styed in etap hotels before accros europe and they all look the same. It's dirt cheap for London and you do not need to book very far ahead to get a good deal. It is very close to london City airport and the DLR which I used to get out and... more