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The Courthouse Doubletree by Hilton


Hotel class 5.0 of 5
19-21 Great Marlborough Street, London W1F 7HL, England
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Reviews you can trust

78% Recommend
4.0 of 5 stars 66 reviews
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By trip type
All (66)
[ Date ] [ Rating ]
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3 of 5 stars
Bay Area
7 Nov 2009 | Trip type: Couples New
0/1 found this review helpful

Biggest problem: The rooms have no space for your belongings. All rooms have very little closet space and no drawers of any kind. The closet rod is literally 6 inches long, and runs toward you out of the back of the (dark) closet, not lengthwise. It holds very few items, and you can't easily see what's there since it's stacked... more

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5 of 5 stars
Dublin
5 Nov 2009 | Trip type: Family New

We stayed here for a long weekend. Wonderful attention to detail. Spacious room. Warm swimming pool tucked away in the basement. Breakfast is a a treat here with Bircher's Muesli and all sorts of exotic options for little ones and grown ups alike to try.. Situated opposite Liberty's and around the corner from Hamley's Toy shop. The Doorman remembered our... more

Management response from
Raphael Herzog, General Manager

Thank you for taking the time to complete a review on Tripadvisor and for giving us constructive feedback regarding your recent stay at The Courthouse Doubletree By Hilton. I would also like to thank you for your positive comments in relation to your stay with us and we are delighted that you have recognised our staffs for the outstanding customer...

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3 of 5 stars
UK
29 Oct 2009 | Trip type: Business, Solo travel

Location great, staff pleasant, external decor great. Room disappointing. Looked out onto wall, small, bed most uncomfortable I've slept in for a long time. Had a late night and woken up by housecleaning around 9am in the corridors, though I did have DO NOT DISTURB sign on door. In a 3* I would accept it, but not in a 5* more

Management response from
Raphael Herzog, General Manager

Dear Sir, Thank you for your review regarding your stay at the Courthouse Doubletree by Hilton. I appreciate your positive feedback about the location, our staffs being pleasant and the décor of the hotel. I am very sorry to hear that you did not like the room that was allocated to you. I wish to apologise on this occasion for...

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5 of 5 stars
Burlington
20 Oct 2009 | Trip type: Couples

This is definitely in a great location, at the end of Carnaby St and close to Piccadilly Circus. Plenty of restaurants, pubs and clubs. The staff looked after us very well and the rooms were really nice. We thoroughly enjoyed our stay here, so much so we cam back the following week to finish off out 2 week vacation. I... more

Management response from
Raphael Herzog, General Manager

Thank you very much for your review , I’m glad you’ve enjoyed your stay with us. I will share your feedback with my team as I’m sure they will be encourage by your positive comments! Once again thank you for staying with us and I hope to see you back soon at the Courthouse Doubletree by Hilton Best regards,

Excellent
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5 of 5 stars
Manchester
20 Oct 2009 | Trip type: Couples

We originally picked the hotel for it's location as we were taking in a show. It is ideally placed for the West End and numerous good restaurants, no taxi's needed. We found the welcome we received, the decor (it's an old courthouse with the original cells as part of the bar) and the whole experience was excellent. The room we... more

Management response from
Raphael Herzog, General Manager

Thank you for taking the time to complete a review on Tripadvisor and for giving us constructive feedback regarding your recent stay at The Courthouse Doubletree By Hilton. I would also like to thank you for your positive comments in relation to your stay with us and we are delighted that you have recognised our staffs for the outstanding customer...

Save Review
4 of 5 stars
South Carolina
15 Oct 2009 | Trip type: Couples

The concierege guys were amazing--they helped us with everything. Room was beautiful. Shower--not so good, hot or cold. Bed needs to be replaced. Room service excellent, location excellent--restaurants on both sides excellent! more

Management response from
Raphael Herzog, General Manager

Thank you very much for your review on TripAdvisor, I'm glad you've enjoyed your stay with us, you comments have been passed on to my team as I'm sure they will be encourage by your feedback! I've taken note about your comments on the shower and the bed. My executive housekeeper and maintenance manager will retrain our team to avoid...

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4 of 5 stars
farfar-n-away
11 Oct 2009 | Trip type: Solo travel

This hotel has an outstanding location at the edge of Soho, just off Oxford street, about 2 blocks from the Oxford tube stop. It is extremely convenient to shopping, theaters, and restaurants. Just outside the door are lots of wonderful eateries and the liveliness of Carnaby Street. The hotel lobby is very impressive and stylish. Check-in was extremely efficient. The... more

Management response from
Raphael Herzog, General Manager

Thank you very much for taking the time to give us your feedback on Tripadvisor. I'm glad that you have enjoyed your stay with us and I will share your comments with my team. I do appreciate your positive comments on the quality of the room, the breakfast and the service you’ve received. My team will certainly be encourage by...

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5 of 5 stars
indianapolis indiana
8 Oct 2009 | Trip type: Couples

my husband and i traveled to london in spetember for vacation . we picked this hotel for two reasons one was we are hilton honors members and second was for the location and price of hotel. we were not disappointed with our choice. the location on upper regent street is close to walking for most of the london attrations and... more

Management response from
Raphael Herzog, General Manager

Thank you very much for your review on TripAdvisor, I’m glad you’ve enjoyed your stay with us. I will share your feedback with my team as I’m sure they will be encourage by your positive comments the quality of service you've received and the breakfast. Once again thank you for staying with us and I hope to see you back...

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4 of 5 stars
Suffolk
4 Oct 2009 | Trip type: Couples

This hotel is in an excellent location for shopping and theatre's. This hotel's history is on view in the bar where you can still see the cells and in the restaurant, which was court number one. The check in service was goods and the hot chocolate chip cookies were a nice touch. We arrived early before check in time but... more

Management response from
Raphael Herzog, General Manager

Thank you very much for your review on TripAdvisor, I'm glad you've enjoyed your stay with us, you comments have been passed on to my team as I'm sure they will be encourage by your feedback! I've taken note about your comments on the TV channel volume as well as the comment on the tax which has no intention to...

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4 of 5 stars
San Diego
29 Sep 2009 | Trip type: Solo travel

This was my first visit to London and I had some leftover Hilton points so I decided to give this hotel a try. The location was convenient. I took the underground to Oxford station and the hotel was just 3 blocks away. When I arrived at the hotel, the doorman greeting me and took my bags. The person working the... more

Management response from
Raphael Herzog, General Manager

Thank you very much for your review on Tripadvisor. I’m glad you've enjoyed your stay with us, I will share your review with my team as I know they will be encourage by your feedback. Thank you very much for your positive comments about our service, the bedroom and the location. I hope I will have the pleasure to welcome...

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The Courthouse Doubletree by Hilton Also Known As

  • Doubletree Hotel London
  • Doubletree Hotel Courthouse
Address: 19-21 Great Marlborough Street, London W1F 7HL, England