The hostel is good if you're only planning to sleep there. The cleanliness is poor. more

Booked this place for a group of 60 people whilst visiting London. First impressions werent bad (from the outside). This quickly deteriorated once we got into our rooms. 2 of the rooms we occupied had bugs that looked like cockroaches in them (I'm no expert on bugs but whatever they were they werent welcome!) The rooms were so small the... more

i have never stayed in a more run down filthy place. all staff were incredibly rude, hot water not working, tv not working, lift not working, room key cards not working. awful place run by awful people. more

We had booked our stay at Royal Bayswater for 2 nights about a month in advance through their website. We emailed back and forth and they sent a full receipt explaining which room for what dates and how much it would cost. So we thought we would be all set. But when we arrived the evening of our supposed reservation,... more

This hostel is the absolute worst I have ever stayed in, staff were incredibly unhelpful, and thats just for starters. The smell in the halls and room was putrid, like rotting food. Bathroom was horrible, didn't lock, couldn't even use the shower, it was icy cold, or too hot, with no inbetween, couldn't stand up in shower either as it... more

The hostel was in a central position, near to the tube (Queensway), but it was very dirty and uncomfortable. The smell in the corridors and in the room was hugly, the bathroom was old and dirty, the door didn't close completely. The room we booked was for 6 but it was too small also for 3 (it was about 3... more

londres: royal bayswater hotel Date:6/12/2007 I have to say the location of the hotel is excellent, opposite to kessington gardens and next to Queensway st. About the room, we had a private room with shower and toilet which was perfect and the room was clean and neat as it was private. The breakfast was ok: toast with coffee and orange... more

First of all, if you wanna book a bed or a room in this hostel do it directly on their website, otherwise upon arrival you will find out that VAT was not included in the price. Second of all, if you pay by credit card they will charge you 5% extra on the total amount...so suggest to bring with you... more

When I arrived, I found out that the price I had been quoted did not include VAT, which was not made public in the reservation process. Deposit paid was not deducted as promised. Check-in took 1 and half hours, staff was plain rude with loads of attitude. The toilet smelt so badly that I went to a cafe around the... more