I stayed at this hotel with friends last weekend as we were going to Hyde Park Calling. The hotel looks nice from the outside but appearances can be deceptive. We had paid £90 for one double room but when we booked in the receipt showed the room cost as £68. When we queried the (short & rather unhelpful) receptionist we... more

The Hotel and rooms are ver nicely decorated.I have stayed in other hotels in London in this price catagory but this was by far most the best. It is situated very close to Queensway tube station which is very conveniant. The area is also very good, on the whole a very pleasant hotel. more

My husband and I read some decent reviews about this place before we arrived. Unfortunately, the hotel did not meet our expectations. The rooms were dark, the hotel staff were a tad rude, but the location was great. It is a total - no frills hotel, but met our budget constraints. I would not recommend this hotel. There are plenty... more

I had booked 3 nights with the Troy Hotel using Wotif.com. On my arrival I found the receptionist (female with bobbed hair) to be quite short in her manner and certainly not interested in making conversation. Never mind, I was meeting my daughter who is now living in London and I was very excited about catching up with her. After... more

On arrival we were informed that despite our booking confirmation they had no room for us & transfered us to a 'dive' across the road. Thoroughly disgusted by their lack of competence & association with a vastly inferior establishment. NB. The above rating refers to the Park Lodge Hotel with which the Troy has an overflow agreement!! more

Good location, great price, nice and clean, highly recommend more

Located in between a line of hotels with similar settings. Good stay for those on budget. Price is reasonably cheap. Like the settings near the staircase. Room is relatively small which I reckon it's about the same size for the rest of the hotels around the area. A simple and no frills hotel. Train Station is two street away. The... more

My four nights stay was largely OK. Only the last night an airconditioner/cooling fan continuously switched on and off, disturbing my night. (My room was 201) Breakfast is too simple to my taste (No fresh fruit, orange juice of doubtful origin) On the positive side I did get an executive double room (flat screen TV, jacuzzi bath) for a very... more

We had a great experience at the Troy Hotel the last of May. We were especially impressed because when we arrived we were told that our credit card had cancelled our reservation due to a change in credit card numbers because of stolen credit card number a couple months prior. We had forgotten to inform the hotel about this. The... more