I stayed here 2 nights Wednesday 14th and Saturday 17th October 2009. Firstly I arrived from London City Airport at 8:30 am. I got a taxi from the airport and we hit rush hour. My advice is either get public transport or just wait until after 9.30 - 10.00. It cost over 25.00 pounds but I had too much luggage... more

Travelled to London as a family (two small children) and found Novotel to be everything we had hoped for, the staff were very attentive and loved the kids, rooms modern, clean and very comfortable, the breakfasts to die for and room service not expensive if like us you arrive late at the hotel , rail station is right next door... more

Lovely hotel,really helpful and very pleasant staff.Wonderfully comfortable bed spotlessly clean room,great bar snacks and truly the best breakfast we've ever had in an hotel. only in london for a concert at the O2. hotel arranged minicab but you could use trains, station is next to hotel. car parking spaces are limited, quite small underground car park(£12 per night) not... more

I would recommend this hotel to anyone who is looking for somewhere to stay whilst in london especialy if they are going to the o2 arena.The staff could not do enough for you,the rooms were clean and in good condition and the food was exellent and plenty of it.my daughter and I were so impressed we are going to book... more

I used this hotel when my mum came over from Japan. I had a breakfast in the hotel with her, and paid my breakfast cost separately. As I don't eat very much, I ordered a 'continental breakfast', and they perfectly understand that. When I went to the bathroom, the waiter let my mum to sign the tab. In following day,... more

We travelled to London all the way from Portsmouth for a weekend away. And after a very long trip arrived at the hotel. When we arrived, we were asked if it was a smoking room we wanted as they were the only ones available. Once they knew we preferred a non-smoking room things went smoothely. The staff were really helpful... more

The hotel is clean and very comfortable. My room overlooked the station but I was on the 5th floor, so there was little noise. If I stayed there again, I would make sure the room was on another side of the hotel. I have stayed in other hotels in the area and this is definately the best so far. more

First family visit to London (as the kids are now teenagers I thought it was time we should venture south to our capital !). I picked this hotel because of the excellent deal via superbreak (3 nights for the price of 2, including breakfast, £200, bargain). We decided to drive due to the horrific price of virgin trains and arrived... more

We have stayed at the Novotel several times when visiting the O2 plus just to enjoy Greenwich and other parts of London. This time we caught the Thames Clipper to the London Eye and walked back by the Thames Path. It was a fascinating way to spend the day. We had an excellent curry at Mogul and lunch at The... more