I stayed for 4 nights in this hotel. Very comfortable and the staff were very friendly, smiling all the time and responsive. It's very close to Earls Court underground station. It was very convenient and the area was clean. Hotel was also clean all the time. Will definitely come back.

We booked a 1 bedroom apartment for 5 nights. No sign of a kitchen. There was a microwave, a kelltle and a strange collection of cutlery of a poor quality. Beds were O.K. but sheets old and damaged. Room was cleaned every day, towels were replaced, but not the sheets. We asked for cups and saucers and did not get... More

Everything was a nightmare. There was no soap in the toilets and four Russian builders working until 2am underneath my room. Despite telling them to stop, being almost threatened because they would not get paid if they did not complete the room, i tracked down the owner who had left the building! Calling he owner who let them continue so... More

This is my worst experience of booking the hotel.The host of the hotel cancel my room without confirming with me,and then transfer to another lower price hotel ,but take the original price of money from my credit card in advance.

I travel a lot for both business and pleasure and we all learn to match our expectations to how much we pay and the type of accomodation, but this placewas a little special. A business colleague had booked this room for me. He and my colleagues were staying at the Think apartments where he had stayed before. I arrived initially... More

When we got to the hotel, we were hungry and tired. But there was no time for rest. They ended up taking us to their 'sister' hotel since they were booked and something was wrong with the pipes as they say. When we told them this 'sister' hotel told us it wasn't their sister hotel, it was not what we... More

We arrived at the apartment quite early although, the check-in time was 14:00. We got greeted by the owner who was kind and polite. Filled in all the details he required and then gave us the keys. Inspite of my husband calling up and telling the owner that we have a 6 year old daughter with us, he said at... More

I booked these apartments for my daughter and her two friends. When they arrived at 9pm at night the apartments were locked. They waited for 30 mins with still no signs of anyone arriving to let them in. They went to the hotel next door and asked if they knew a contact number etc. They were advised that they were... More

We needed somewhere to stay near Earls Court during the tube strike. This fitted the bill. Our apartment had a large and well furnished bedroom, plus a small and rather austere and oddly furnished lounge/kitchen. It was clean, and the bed large and comfortable, but the place needed a bit of maintenance and a few more "essentials". We paid £95,... More