A fine hotel with all the basic amenities, friendly and helpful staff, very clean and nothing to complain about. Except that £12 an hour (or £6, depending on whether you look at the screen or the board at the side of it) for use of a computer, is an insane rip-off, which is probably why nobody uses it. It should... more

This is not a bad hotel if you need to stay in this area or want somewhere convenient for central London but without the cost and hassle of actually being there. For example, you can park here and its outside the congestion charge zone yet the underground station is within walking distance. Rooms are small but neat and functional, breakfast... more

We have stayed at several HI Express hotels over the years and know what to expect. I needed to go to London at short notice and literally booked the room night before over the net. A room for 2 adults and 2 children with buffet breakfast. I got the confirmation email, printed it off and set off for London the... more

This is a hotel I would recommend. The staff were very helpful and the breakfast was contintental but also very good. The rooms were clean and always tidy. It has a good location, it takes 15 min with tube to the city center. We very very satisfied and think it is worth the money. more

Booked a night for MJ concert in Jan 2010 by Express Inn web site and had to pay up front,after his demise,canceled room giving eight months notice,small print said a cancellation charge may apply but thought with the long notice would be minimal.Francouis at hotel said if you read some other small print if you cancel you recieve no refund... more

Just returned from a 2 night stay at this hotel. Hotel is about a 15 min walk from North Greenwich Underground and same to the O2 arena. Check in was easy enough, staff not overly helpful. Had a room on the 3rd floor, the room was clean and comfortable which is all we needed. Beds were ok, towels wernt the... more

OK, where to start? I often stay in hotels in greenwich as I am over quite a few times and never had such a poor experience. Called on Sunday night and made the reservation, when l requested an email confirmation was told that I could not receive one unless l called back the following day. Even though l explained that... more

Stayed here after the Russell Brand Gig at the O2. Easy to book on line and easy to book in once at the hotel. Easy parking at a low cost. Room was clean with an air con and heating unit. Spare blanket and pillows. Bathroom was sufficient and sparklingly clean. Considering the location the room was quiet. Breakfast was good... more

Stayed here for the Nickelback concert at the O2 (which was fabulous!). Smooth check in and convenient for a pre-show walk along the riverbank. It was lovely to walk to the O2 for dinner before the concert and the bonus was walking past all the people rushing for the tube and boat afterwards. It is about a 15 minute walk... more